
1001 - 5000 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.
🔥 0 minutes ago
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1001 - 5000 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.
• Diagnose complex operational issues and identify root causes • Use AI to accelerate investigation and resolution • Build automation and AI-driven workflows • Manage and support cloud-native compute, storage, networking, identity, monitoring, and security services • Develop and maintain Infrastructure-as-Code using tools such as Terraform, CloudFormation, and Google Deployment Manager • Create runbooks, knowledge base articles, and technical documentation • Measure and report on automation and AI initiatives • Drive continuous improvement, innovation, and operational excellence • Serve as the primary technical resource for managed services customers • Communicate with customers about incidents, service requests, maintenance, and changes • Deliver customer service while maintaining SLA commitments • Mentor team members and lead technical initiatives • Provide technical leadership during complex incidents, troubleshooting, root cause analysis, and corrective actions • Support customer environments across AWS and GCP and help mature GCP managed services capabilities
• 6+ years of experience troubleshooting and managing core services in both AWS and GCP • 3+ years developing automation solutions using Python, Infrastructure-as-Code, APIs, workflows, or orchestration tools • 3+ years of experience supporting enterprise infrastructure, cloud operations, managed services, or platform engineering environments • Demonstrated ability to leverage AI tools, assistants, and automation platforms • Experience consuming and integrating REST APIs and cloud-native services • Strong analytical and systems-thinking skills • Strong written and verbal communication skills • Experience supporting containerized workloads • At least one current AWS or GCP certification, or willingness to obtain one within 90 days of hire • Must be eligible to support public sector customers and complete required background investigations • Must be available during designated shift hours; after-hours escalation and on-call rotation may be required • Must be a US Citizen • Proof of active certification(s) is required • Candidates must successfully complete and maintain all customer-required background investigations and eligibility requirements
• Remote work based in the Continental US • Associated travel of 5% • Equal opportunity employment • Reasonable accommodations for individuals with disabilities • Support for protected veterans and individuals with disabilities
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