Account Executive

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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PrizePicks

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎮 Gaming

⚽ Sports

Gaming • Sports

PrizePicks is an innovative platform that offers a dynamic and interactive way to engage in daily fantasy sports and esports. Users can make predictions on player performances across various sports, including NFL, NBA, MLB, CFB, and more, with the opportunity to win up to 1000x their entry fee. PrizePicks operates legally in 43 U. S. states, Washington D. C. , and Canada, providing a wide range of betting options, including Pick 'Em and Pick 'Em Arena, where users compete against each other for cash rewards. The company emphasizes user engagement with features such as recurring promos and the Streak game, which is free to play and allows participants to earn by building daily win streaks. PrizePicks ensures secure transactions and fast payouts, enhancing user experience and satisfaction in the sphere of real money sports betting.

📋 Description

• Be the strategic relationship partner for high-value players, driving loyalty and increasing product satisfaction and entertainment value • Monitor MVP Scouting reports and perform due diligence to onboard MVP users, building a book of business of up to approximately 500 players across multi-state territories • Participate in improving the strategic design of the PrizePicks MVP program, including player engagement, elevated care, and responsible gaming • Independently manage offline expense budget decisions to create personalized and memorable MVP experiences • Troubleshoot and expeditiously resolve issues experienced by assigned MVPs • Coordinate with senior external and internal personnel, including Experiential Marketing and Partnerships teams, to execute in-person MVP touchpoints and provide event access • Collaborate with the MVP Team and other PrizePicks departments to identify engagement opportunities and drive Member experience innovation • Implement MVP policies and guidelines with emphasis on Responsible Gaming practices

🎯 Requirements

• 3-5 years of customer-facing experience, high-end customer service field preferred • Proven experience managing company’s most valuable and engaged customers • Deep understanding of customer segmentation, lifecycle stages, and CRM best practices • Experience in a mobile-first, fast-paced consumer technology or gaming environment strongly preferred • Excellent interpersonal & communication skills, ability to build relationships • Passionate about providing top-tier service • Strong analytical skills with the ability to interpret data and turn insights into action • Passionate about sports, and fluent in sports-related discussions • Gaming and/or card-collecting knowledge is not required, but is valuable in the role • Thrives in a hyper growth environment, willing to help where it is needed • Excellent communication and cross-functional leadership skills • Familiarity with regulatory and compliance considerations in gaming, fantasy sports, or sports betting is a plus • Occasional travel for this role is expected • Willing & able to work non-traditional hours • We prefer candidates based on the West Coast and we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates • Must be authorized to work for any employer in the U.S.; PrizePicks is unable to sponsor or take over sponsorship of an employment Visa

🏖️ Benefits

• Company-subsidized medical, dental, & vision plans • 401(k) plan with company match • Annual bonus • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) • Generous paid leave programs, including 16-week paid parental leave and disability benefits • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked • Company-wide in-person events and team outings • Lifestyle enhancement program • Company equipment provided (Windows & Mac options) • Annual performance reviews with opportunities for growth and career development

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