Account Director

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Prometric

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

Prometric is a global leader in credentialing and skills development that provides end-to-end assessment solutions for organizations, educators, and individual test takers. With roughly 30 years of experience and a footprint that includes 8,000+ test centers, services in 180+ countries, support in 70+ languages, and 25M+ exam hours delivered, Prometric offers exam development, secure in-center and remote delivery (ProProctor), AI-powered assessment tools (Finetune AI), analytics, and preparation resources. Prometric serves industries including healthcare, finance, technology, government, and education, focusing on secure, scalable, and customizable assessment programs and workforce credentialing.

📋 Description

• Manage all aspects of operational, technical, and financial performance for strategic accounts • Ensure delivery of contracted services and attainment and communication of service level compliance • Manage and grow client relationships to drive expansion and renewals across assigned solution areas • Realize revenue and margin targets and maximize sales opportunities by connecting client needs with Prometric offerings and solutions • Develop business partner relationships with existing clients and interact with multiple internal and external contacts • Develop relationships vertically and horizontally from the main point of contact • Engage Prometric resources and leadership for account development and opportunity progression • Lead contract and pricing negotiations • Develop and execute strategic account plans • Manage account profitability to drive revenue growth • Maintain extensive account knowledge, including client business performance, future plans, competitor relationships, and additional vendors • Collaborate with Technology, Test Development, Customer Success, Marketing, and other internal resources • Minimize churn and maximize retention in assigned accounts • Use Prometric’s sales tools, including Salesforce.com, to manage accounts, opportunities, pipelines, and forecasts • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree (BA or BS) from a four year college or university or equivalent experience • 3-5 years of professional experience in account management / client services with a proven track record of managing complex solutions • Excellent organizational skills, with emphasis on project management, time management and analytical skills • Demonstrated success using project management tools and methods (e.g., Microsoft Project, Excel, Visio), work breakdown structures, and issues management to direct technology-driven projects • Superior oral and written communication skills with the ability to succinctly articulate business progress, issues, challenges and resolutions • Experience with testing, assessment and certification software and solutions would be viewed as a distinct advantage for candidacy • Strong financial acumen, with experience budgeting and forecasting to manage monthly and annual sales performance • Excellent presentation skills and ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner • Highly motivated, organized, able to travel, work independently, and possess strong team leadership skills • Technical or product-oriented program experience preferred • Must have diverse knowledge of and experience in the development and operational aspects of products with a demonstrated ability to learn new industries and service