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Vice President, Revenue & Business Operations

🕒 September 4

🇺🇸 United States – Remote

💵 $250k - $300k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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Logo of Prompt Therapy Solutions Inc

Prompt Therapy Solutions Inc

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.

📋 Description

• Lead Prompt Health's Revenue Operations and Business Operations teams through their team leads • Partner with the Head of Revenue and leaders across Sales, Marketing, Account Management, Client Success, Finance, and Product • Lead annual and quarterly revenue planning across new business, retention, and expansion • Translate company goals into pipeline, capacity, hiring, ramp, productivity, and coverage requirements • Own account-universe data and operating rules for segmentation, tiering, ownership, recycling, suppression, whitespace, and market penetration • Partner with Marketing, BDR, and Sales to create executable account cohorts and measure demos, opportunities, and revenue per account • Establish lifecycle stages, definitions, metrics, forecasting processes, and infrastructure • Analyze conversion, velocity, ACV, win-loss patterns, demo yield, and team productivity across specialties, segments, channels, products, and cohorts • Model and recommend coverage, territories, quotas, capacity, rules of engagement, and process changes • Design and operationalize cross-sell, expansion, and retention motions across the customer lifecycle • Set a unified strategy and prioritized roadmap across Revenue Operations and Business Operations • Own the roadmap for CRM architecture, reporting, data infrastructure, integrations, workflow automation, data integrity, and AI-enabled internal tools • Assess both teams, clarify ownership and service levels, prioritize the commercial and systems roadmap, and resolve key data or architecture constraints • Build a bottom-up revenue plan by specialty, segment, product, and motion • Establish trusted account data, tiering, ownership, recycling rules, and play-based BDR cohorts • Create a credible forecast operating system and early-warning indicators • Install an end-to-end scorecard across new business, retention, expansion, and product adoption

🎯 Requirements

• Record of leading Revenue Operations or GTM Strategy and Operations in a scaled B2B SaaS environment • Measurable commercial outcomes across BDR, Sales, Marketing, and Account Management or Client Success • Fluency in bottom-up revenue planning, capacity, territories, quotas, pipeline requirements, forecasting, retention, expansion, and scenario analysis • Experience in a finite or highly knowable market where account selection, coverage, recycling, and reputation matter • Credibility to influence senior leaders, challenge functional assumptions, explain tradeoffs, and make recommendations with incomplete data • CRM, data-model, integration, automation, and governance expertise sufficient to direct technical teams and evaluate their work • Experience managing managers or team leads • Advanced Excel or Google Sheets capability • Comfort with CRM and BI tools • SQL is a plus • Ability to work in the United States • Legal authorization to work in the US • Must not be a current Prompt customer or employed by one unless the current employer's explicit consent has been obtained

🏖️ Benefits

• Equity • Remote work arrangement • Travel opportunities for office visits, planning sessions, and selected customer or industry meetings

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