Business Support Analyst

Job not on LinkedIn

🔥 1 hour ago

🌲 North Carolina – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Where this job comes from

Posted on ProSidian Consulting's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on ProSidian Consulting's site. Checked 1 hour ago.

Logo of ProSidian Consulting

ProSidian Consulting

11 - 50 employees

📦 Logistics

🏭 Manufacturing

🛡️ Insurance

Logistics • Manufacturing • Insurance

ProSidian Consulting is an integrated management and operations consulting firm known for its strong national practice in areas such as Risk Management, Compliance, Business Process, IT Effectiveness, Energy and Sustainability, and Human Capital. The company was established by former Big 4 management consultants and employs a multidisciplinary team of nearly 190 professionals. ProSidian Consulting provides tailored and strategic solutions to private companies and government agencies across various industries, including Manufacturing, Banking & Financial Services, Consumer Products & Retail, Energy & Utilities, and Federal, State & Local Government Agencies. Their approach focuses on aligning strategies at the intersections of assets, processes, policies, and people to deliver sustainable and profitable returns.

📋 Description

• Provide business support for the Firm's daily business activities • Organize and update files, corporate records, documents, and reports • Create marketing materials, presentations, sales materials, social media posts, and website content • Support business development, operations, proposal development, and pipeline management • Perform general executive assistant and administrative support duties • Format, edit, proofread, and prepare documents and deliverables • Arrange meetings and appointments and manage calendars • Perform internet, market, procurement forecast, opportunity, and partner research • Prepare reports, spreadsheets, databases, presentations, and internal- and external-facing documents • Manage correspondence, emails, contact lists, filing systems, records databases, and online records • Support marketing initiatives, branding, promotional materials, and business development campaigns • Collect and assimilate proposal information from stakeholders • Stage proposal, sources-sought, request-for-information, and pricing templates • Prospect and follow up with potential and current partners • Schedule collaborative, networking, introductory, and client meetings • Create and manage LinkedIn, Twitter, Facebook, Instagram, Hootsuite, and other social media content • Convert, split, and merge PDFs • Coordinate technical support activities and liaise with engagement and technical teams • Facilitate training and support sessions for clients and team members • Prepare and organize databases, Dropbox files, spreadsheets, and reports • Provide customer service and support technical support request tracking • Support quality assurance reviews of client deliverables • Develop and maintain project documentation, plans, timelines, and deliverables • Work remotely while maintaining regular communication and managing multiple projects and events

🎯 Requirements

• Bachelor's degree in business administration, management, or a related field • Consecutive employment in a position with comparable responsibilities within the past five years • 2–4 years of experience in a similar role, preferably in a consulting environment • Proven experience as a Business Support Analyst or in a relevant role • At least two years of prior assistant or administrative responsibilities, or customer service or related experience preferred • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook • Experience with MS Access, Adobe Acrobat, Google Docs, cloud services, data analytic tools, Visio, and online calendars/scheduling • Strong analytical and problem-solving skills • Excellent written and verbal communication skills • Strong organizational and time-management skills • Ability to organize and manage large amounts of files, tasks, schedules, and information • Ability to work independently and as part of a team • Ability to work nights, weekends, extended hours, and holidays as needed • Computer with internet access and a quiet work area away from distractions • Excellent phone, email, and instant messaging communication skills • Ability to read, understand, and follow oral and written instructions • Ability to collect, analyze, and interpret data and prepare reports and presentations • Ability to work without supervision and demonstrate strong customer service and presentation skills • Technical ability to assist with Adobe documents, PowerPoint, Excel, Word, and Outlook/email tasks accurately and efficiently • Accurate word processing and data-entry skills • Ability to support websites or database systems with advanced internet skills • Self-direction, initiative, flexibility, and ability to manage multiple priorities and deadlines

🏖️ Benefits

• Competitive compensation • Group medical, dental, and vision insurance • Employer-contributed employee and family health coverage • 401(k) retirement savings plan with immediate 100% vesting and employer matching contribution • Basic 401(k) match: 100% of the first 3% contributed and 50% of the next 2% • Vacation and paid time off (PTO) • Two weeks of vacation/sick days • 10 federal government holidays • Pre-tax payment programs, including Flexible Spending Account (FSA) • Purchasing discounts and savings plans through the ProSidian Corporate Perks Benefit Program • Employee and contractor referral bonus program, up to $5,000 after the referred hire has been employed for 90 days • Performance incentives • Remote work flexibility • Professional connections, leverageable experience, and thought leadership opportunities • Personal financial planner available for 401(k) participants

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