Senior Manager, Quality

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🔥 0 minutes ago

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $54 - $112 / hour

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Providence

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1856

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Providence is a not-for-profit health system committed to providing a wide range of medical services, including primary care, urgent care, pediatrics, maternity care, cancer treatment, and specialized services like neurosurgery and orthopedics. They offer both in-person and virtual care through clinics and a mobile app, ensuring patients can access healthcare conveniently. With a mission rooted in compassion, dignity, and justice, Providence emphasizes serving those who are vulnerable and strives for excellence in healthcare delivery. They are involved in research and innovation, including genomic profiling and clinical trials to improve patient outcomes.

📋 Description

• Manage, evaluate, and improve Patient Access Services departments across all states • Ensure stable, highly qualified Patient Access Services and Pre-Service teams across the enterprise • Oversee process improvement programs • Lead Epic enhancements and upgrades • Oversee training and education • Analyze and interpret data • Manage teams and contribute to strategic planning and measurement • Support human resource management • Standardize complex and disparate practices while maintaining common processes • Optimize workflow processes related to complex computer systems

🎯 Requirements

• H.S. Diploma or GED • Bachelor's Degree in Healthcare management, public health, or related degree • 8 or more years of Patient Access Services or Revenue Cycle department experience • 10 or more years of experience in a large healthcare delivery system • 6 or more years of management experience • Experience with all aspects of Revenue Cycle, including registration, scheduling, front desk check-in processes, authorization, denials, and insurance billing • Experience evaluating issues and trends from creative and systemic perspectives • Experience with legal and compliance requirements, including Joint Commission, EMTALA, HIPAA, and CMS • Experience with Revenue Cycle computer systems and IT solutions, including registration/scheduling systems, automated eligibility solutions, computerized training delivery systems, payment processing systems, scanning solutions, and third-party vendors • Experience developing training materials for different learning styles • Experience standardizing complex and disparate practices and maintaining common processes • Experience with process improvement methodology, change management, and operational improvement in complex systems • Experience optimizing workflow processes related to complex computer systems • Epic Healthcare Systems experience preferred

🏖️ Benefits

• Retirement 401(k) Savings Plan with employer matching • Health care benefits (medical, dental, vision) • Life insurance • Disability insurance • Paid parental leave • Vacations • Holidays • Time off for health issues • Voluntary benefits • Well-being resources • Professional career support • Inclusive workplace where diversity is valued • Additional compensation may be available, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities