Senior Employee Relations Specialist

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $96k - $127k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Public Partnerships | PPL

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Public Partnerships | PPL is a provider of financial management and administrative services that enable self-directed Medicaid long-term care. The company helps eligible Medicaid participants hire and manage caregivers (including family or friends), handles payroll, payments, tax and compliance paperwork, and offers online tools and support to participants, caregivers, and program administrators. PPL partners with state Medicaid agencies and managed care organizations to administer self-directed care programs across multiple states, aiming to simplify program administration and keep people in their homes.

📋 Description

• Serve as the first point of contact for employee relations concerns and provide guidance on policies, procedures, and workplace practices • Partner with managers to resolve conflicts, mediate disputes, and recommend corrective actions • Address performance, conduct, attendance, and behavioral concerns with leaders and HR Business Partners • Conduct prompt, thorough, and objective workplace investigations • Gather and assess evidence through interviews, document reviews, and fact-finding • Prepare investigation summaries and documentation • Partner with Human Resources, Legal, and business leaders to resolve employee relations issues • Provide guidance and coaching to managers and HR Business Partners • Maintain documentation of employee relations cases, investigations, and outcomes • Administer disability and religious accommodation requests from intake through resolution • Conduct and document the interactive accommodation process and assess reasonable accommodations and undue burden • Monitor approved accommodations for effectiveness and compliance • Consult on performance improvement plans, disciplinary actions, and coaching strategies • Review corrective actions and termination decisions for employee relations risk, legal compliance, consistency, and documentation sufficiency • Identify employment-law risks involving discrimination, retaliation, leave, accommodation, wage and hour, and related matters • Provide risk mitigation guidance and ensure compliance with laws, regulations, and policies • Design and implement employee engagement, recognition, and retention programs • Analyze employee relations trends and recommend proactive workplace solutions • Design and deliver manager and employee training and workshops • Promote positive employee experiences as a cultural ambassador

🎯 Requirements

• Working knowledge of employment laws, labor relations, and HR best practices • Excellent interpersonal and communication skills • Experience conducting moderate to severe workplace investigations • Experience managing ADA and religious accommodation requests • High level of integrity, confidentiality, judgment, and discretion • Strong analytical, interviewing, conflict resolution, and decision-making skills • Ability to analyze data and trends to drive decisions and recommend solutions • Strong organizational and time management skills • Proficiency with HRIS systems and case management tools • Workday experience a plus • Bachelor's degree in Human Resources, Business Administration, Employment Law, or related field • Equivalent combination of education and/or experience • Substantial professional experience in a related field may be considered in lieu of formal degree • At least 5 years of experience in Employee Relations, Human Resources, workplace investigations, accommodations administration, or a related field • Experience supporting a multi-state workforce

🏖️ Benefits

• Remote work with occasional business travel • Equal opportunity and inclusive workplace culture