Solution Engineer

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $90k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PurpleLab

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

💊 Pharmaceuticals

☁️ SaaS

💰 $12.7M Series A - Purple Labs on 2007-09

Healthcare • Pharmaceuticals • SaaS

PurpleLab is a real-world data and analytics company that provides validated, standardized healthcare datasets and a multimodal analytics platform (HealthNexus®) to help life sciences, payers, providers, agencies/media, and financial clients turn real-world data into actionable insights. Their offering centers on large-scale claims, provider, eligibility, remittance, EHR, and mortality datasets (billed as 16B+ annual claims) and supports real‑world evidence, campaign measurement, network intelligence, and operational analytics. PurpleLab positions itself as a flexible partner offering data access, pre-built analytics, and full-service consulting to accelerate drug development, advertising measurement, payer/provider network optimization, and other healthcare analytics use cases.

📋 Description

• Facilitate engagement and deep understanding of prospective customer business needs. • Assist business development in closing business deals. • Work cross-functionally with clients, sales, and product teams to advance sales leads to closure. • Understand customer needs and lead demonstrations of PurpleLab solutions. • Help complete RFPs/RFIs. • Pull data counts and assist in defining solutions that fit customer needs. • Serve as an adviser/consultant to prospective and new Payer/Provider customers. • Understand customer use cases by communicating with customers, analyzing customer health metrics, and gathering feedback. • Represent the voice of the customer in product, marketing, and sales processes. • Collaborate with sales on prospect presentations, demos, and data samples/counts. • Support pre-sales activities and engage other functional areas for expertise. • Provide customer insights to help customers get the most out of the platform and grow the customer base. • Support Customer Success with research, troubleshooting, and investigation of customer data or methodology questions. • Stay informed about competing products and services. • Collaborate with Customer Success on knowledge transfer, implementation planning, and post-sale investigations.

🎯 Requirements

• Bachelor’s degree required. • 5+ years’ customer success, technical support or product management experience in B2B SaaS services industry is required. • 5+ years’ experience in Payer/Provider and/or healthcare data analytics experience is required. • Working knowledge and expertise with using SQL to query complex and large data. • Demonstrated ability to achieve hands-on results working cross-functionally with sales, marketing, and product teams. • Solid presentation skills to translate detailed content into impactful demonstrations and solution descriptions. • Goal-oriented, collaborative, customer-focused, detailed, persistent, active listener, and resourceful. • Solid project management, planning, and organizational skills with good attention to detail. • Ability to work independently as well as part of a team.