HR Operations Supervisor – Benefits

Job not on LinkedIn

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $55.9k - $81.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Puzzle 🧩🚀

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

☁️ SaaS

💳 Fintech

Finance • SaaS • Fintech

Puzzle 🧩🚀 is a modern accounting platform designed for the AI era, providing smart accounting solutions for startups, founders, and accounting firms. It offers real-time financial insights, automatic bookkeeping, and tax compliance tools, all integrated with popular financial technologies like Stripe and Brex. Puzzle automates repetitive accounting tasks, enabling users to focus on financial planning and strategic decision-making. By supporting day-one tax compliance and offering an ecosystem of partner services, Puzzle enhances the financial management experience and supports business growth. It is particularly advantageous for startups seeking to streamline financial operations and reduce reliance on traditional software like QuickBooks.

📋 Description

• Provide operational supervision, development, support, and guidance to the Managed Benefits Team • Facilitate clear and effective employee and client communication • Create and deliver proactive employee training sessions based on client needs and opportunities • Lead internal and external collaboration to establish client success • Manage the internal recruiting and onboarding process for new hires to the Managed Benefits Team • Support team members in creating SOPs for managed benefits services and support • Collaborate with leadership on service improvements, resource allocation, and strategic planning • Own and address escalations and create action plans, supporting the team and clients • Perform supervisory duties including employee performance management, recognition and reward, time and attendance tracking, payroll management and approval, and internal employee onboarding and offboarding • Perform other duties as assigned

🎯 Requirements

• Employee mentorship, coaching and development • Advanced understanding of operational and benefits-related best practices • Excellent written and oral communication • Ability to learn and navigate relevant systems and platforms • Ability to organize, manage, and track multiple detailed tasks and assignments with changing priorities and deadlines • Ability to deliver clear and effective presentations • Ability to handle sensitive and confidential information • Proficiency with Zoom, Microsoft Office Suite, or related software • Bachelor's degree and/or a minimum of three (3) years' related experience preferred • A minimum of two (2) years of supervisory experience in a fast-paced environment preferred • A minimum of two (2) years of related benefits and/or HCM experience preferred • Experience with online project boards preferred, such as Smartsheet • SHRM/PHR/CEBS Certification preferred • Demonstrated eye for process improvement • Prolonged periods of sitting at a desk and working on a computer • Must be able to move up to 15 pounds at times • Must be able to participate in video conferences/meetings