HR Operations Supervisor – Benefits

Job not on LinkedIn

🕒 3 days ago

🇺🇸 United States – Remote

💵 $55.9k - $81.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PuzzleHR

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

👥 HR Tech

🤝 B2B

🎯 Recruiter

HR Tech • B2B • Recruitment

PuzzleHR is an HR services firm providing HR as a Service (HRaaS). Acting as a fractional HR department and outsourced HR partner, PuzzleHR delivers managed and on-demand HR functions including managed payroll, benefits administration, leave-of-absence support, HR compliance, talent acquisition and recruitment process outsourcing (RPO), learning & development, application/document management, and HCM-managed services (Dayforce, UKG). They also provide employee-facing support via a Direct Connect app and position themselves as a scalable HR outsourcing solution for growing companies across industries.

📋 Description

• Provide operational supervision, development, support, and guidance to the Managed Benefits Team • Facilitate clear and effective employee and client communication • Create and deliver proactive employee training sessions based on client needs and opportunities • Lead internal and external collaboration to establish client success • Manage the internal recruiting and onboarding process for new hires to the Managed Benefits Team • Support team members in creating SOPs for managed benefits services and support • Collaborate with leadership on service improvements, resource allocation, and strategic planning • Own and address escalations and create action plans, supporting the team and clients • Perform supervisory duties including employee performance management, recognition and reward, time and attendance tracking, payroll management and approval, and internal employee onboarding and offboarding • Perform other duties as assigned

🎯 Requirements

• Employee mentorship, coaching and development • Advanced understanding of operational and benefits-related best practices • Excellent written and oral communication • Ability to learn and navigate relevant systems and platforms • Ability to organize, manage, and track multiple detailed tasks and assignments with changing priorities and deadlines • Ability to deliver clear and effective presentations • Ability to handle sensitive and confidential information • Proficiency with Zoom, Microsoft Office Suite, or related software • Bachelor's degree and/or a minimum of three (3) years' related experience preferred • A minimum of two (2) years of supervisory experience in a fast-paced environment preferred • A minimum of two (2) years of related benefits and/or HCM experience preferred • Experience with online project boards preferred, such as Smartsheet • SHRM/PHR/CEBS Certification preferred • Demonstrated eye for process improvement • Prolonged periods of sitting at a desk and working on a computer • Must be able to move up to 15 pounds at times • Must be able to participate in video conferences/meetings