Admissions Coordinator

🔥 19 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pyramid Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Pyramid Healthcare is an integrated behavioral healthcare system that provides personalized treatment for substance use disorders, mental health conditions, and eating disorders across multiple levels of care (detox, inpatient, outpatient) and via telehealth. Founded in Altoona, PA, it operates a family of programs and affiliated brands focused on clinically integrated, person-first care, workforce education and training, and multi-state expansion to improve recovery outcomes and community well-being.

📋 Description

• Answer all calls through appropriate call queues • Resolve callers’ questions or route calls to the appropriate site or department • Complete documentation in EMR and marketing systems related to calls • Complete initial prescreening and determine appropriateness for scheduling based on exclusionary guidelines • Schedule new and returning patients appropriately in the EMR system • Complete follow-up duties to resolve outstanding issues and schedule LOCA for new or returning patients • Complete outbound call duties related to calls or assigned tasks, including voicemails, faxes, web submissions, and team email monitoring • Maintain performance against KPIs and performance/quality review measures • No supervisory responsibilities

🎯 Requirements

• High School Diploma • Strong communication skills, both written and verbal • Ability to retain and recall knowledge as it relates to EMR and marketing applications, as well as behavioral health • Exceptional interpersonal and rapport building skills, including well-developed listening skills, patience, and empathy • Ability to manage time and organize workflow to ensure all call situations are handled efficiently and timely • General knowledge of behavioral health overall and general needs of the public as it relates to mental health and substance use • Ability to work autonomously and at times under high-stress situations related to psychiatric crisis calls • 1+ Year Customer Service Experience Preferred • 1+ Year Healthcare Related Work Experience Preferred

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible Spending Accounts • Life Insurance • Paid Time Off • 401(k) with Company Match • Tuition Reimbursement • Employee Recognition Programs • Referral Bonus opportunities • Option to travel to corporate facilities and offices • Personal and professional growth opportunities