Manager, Commercial Analytics – Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Pricing Analyst

👻 Ghost score 12%

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Q'Apel Medical

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

🔧 Hardware

Healthcare • Hardware

Q'Apel Medical is a medical device company advancing neurovascular care by designing precision-engineered access, aspiration, and thrombectomy catheters and related devices (branded products include Zebra, Walrus, Armadillo, and Lynx). The company emphasizes proprietary core technologies and clinical-focused design to provide physicians with control, stability, and performance in complex neuroendovascular procedures, and publishes real-world case examples showing use in stroke thrombectomy, aneurysm treatment, and challenging vascular anatomy. Q'Apel targets healthcare professionals and institutions with physical, procedure-oriented tools for interventional neuroradiology and endovascular surgery.

📋 Description

• Develop, maintain, and advance analytics, reporting, systems, and operational capabilities supporting Q’Apel’s commercial organization • Own recurring commercial reporting, dashboards, scorecards, performance analytics, data quality, metric consistency, business-review analytics, and decision support • Develop and enhance Tableau dashboards and other reporting tools covering revenue, quota attainment, sales pacing and projections, product performance, regional and territory performance, account activity, utilization, and KPIs • Reconcile data sources, maintain metric definitions and reporting logic, monitor data completeness and timeliness, resolve discrepancies, and validate reporting changes • Analyze performance across products, regions, territories, field representatives, and accounts to identify trends, risks, gaps, and growth opportunities • Prepare analytics for Quarterly Business Reviews, regional reviews, leadership meetings, and recurring business reviews • Support quota development, territory design, account alignment, field coverage, hiring-priority analysis, market opportunity assessment, targeting, resource allocation, product launches, and commercial programs • Develop models and scenarios to support leadership decisions and provide clear recommendations • Partner with the Salesforce Administrator to maintain users, reporting relationships, territories, organizational structures, dashboards, data, and workflows • Translate business needs into system and reporting requirements, coordinate implementation, and validate system changes • Simplify, standardize, and automate commercial processes; build scalable tools and documentation • Collaborate with sales leadership, Finance, Marketing, the Salesforce Administrator, and other cross-functional stakeholders

🎯 Requirements

• Bachelor’s degree in Business, Finance, Economics, Analytics, Data Science, Life Sciences, or a related field • Five or more years of progressively responsible experience in commercial analytics, sales operations, commercial operations, business intelligence, revenue operations, or a similar role • Experience supporting a field-based commercial organization is required • Medical device, biotechnology, pharmaceutical, or other healthcare industry experience is strongly preferred • Experience developing and maintaining recurring commercial reports, dashboards, KPIs, and performance analytics • Ability to analyze complex datasets, investigate discrepancies, identify meaningful trends, and translate findings into actionable business insights • Advanced proficiency in Microsoft Excel, including complex formulas, lookups, pivot tables, data validation, and analytical modeling • Strong proficiency in Microsoft PowerPoint and ability to create clear, leadership-ready presentations • Proficiency with Tableau, including building, maintaining, and improving dashboards and data visualizations • Proficiency with Salesforce, including reports, dashboards, data structures, users, roles, and hierarchies • Experience partnering with a Salesforce Administrator or technical resource to translate business needs into system and reporting requirements • Salesforce administration experience or certification is a plus but not required • Experience supporting commercial planning activities is strongly preferred • Experience with external market, claims, procedure-volume, or other healthcare data sources is preferred • Understanding of data quality, metric governance, reporting consistency, and process improvement • Strong business acumen and exceptional attention to detail • Organizational and project-management skills to manage recurring deliverables, operational responsibilities, and ad hoc priorities • Ability to work independently with limited oversight while collaborating effectively across functions and organizational levels • Strong written, verbal, presentation, and interpersonal communication skills • Sound judgment in handling confidential information • Willingness to travel occasionally for company and commercial meetings

🏖️ Benefits

• Fast-paced, high-growth company environment • Startup philosophy with an all-hands-on-deck culture • Occasional travel for company and commercial meetings

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