Audiology Systems Support Analyst

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quoris

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Quoris is a healthcare IT services and staffing firm that helps hospitals and health systems deploy, optimize, and modernize electronic health records (EHR) and related technology. Founded in 1999, the company provides workforce solutions (staffing, on-demand resourcing, managed services), EHR implementations and optimizations, data strategy, and technology/innovation advisory to healthcare organizations worldwide.

📋 Description

• Provide day-to-day technical support for the NOAH platform across a multi-location audiology practice • Troubleshoot and resolve connectivity issues between NOAH and manufacturer-specific hearing aid fitting modules, including Cochlear, ReSound Smart Fit, Compass GPS, and others • Support audiologists with patient management workflows, test session documentation, and module navigation within NOAH • Assist with onboarding new audiology staff to the NOAH platform and associated modules • Identify, document, and escalate recurring technical issues and system anomalies • Coordinate with hearing aid manufacturers and vendors to resolve module-specific connectivity or compatibility issues • Support the transition and expansion of NOAH usage as the organization acquires and integrates a new ENT practice • Maintain documentation of support activities, issue resolutions, and workflow guidance

🎯 Requirements

• Hands-on experience with the NOAH platform required • Strong understanding of ENT audiology workflows and clinical operations • Ability to troubleshoot module connectivity issues across multiple hearing aid manufacturer platforms • Experience supporting clinical staff in a multi-location healthcare environment • Ability to work independently and manage multiple support requests simultaneously in a remote setting • Strong communication skills with both technical and clinical audiences • Must be eligible to work in the U.S. without sponsorship • Familiarity with hearing aid manufacturer fitting modules such as Cochlear, ReSound Smart Fit, Compass GPS, or similar platforms • Experience supporting NOAH ES cloud-enabled environments • Background in ENT, audiology, or hearing care IT support • Experience supporting practice expansions, acquisitions, or multi-site onboarding efforts • Familiarity with Microsoft SQL database environments

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) • Great culture/working environment