R1 RCM
10,000+ employees
Founded 2017
💼 Consulting
📦 Logistics
🏥 Healthcare
💰 Private Equity Round on 2024-07
Consulting • Logistics • Healthcare
R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.
SVP, Client Technology Experience
Job not on LinkedIn
🔥 0 minutes ago
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R1 RCM
10,000+ employees
Founded 2017
💼 Consulting
📦 Logistics
🏥 Healthcare
💰 Private Equity Round on 2024-07
Consulting • Logistics • Healthcare
R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.
📋 Description
• Lead customer-facing technology platforms and services • Serve as executive owner for high-quality, cost-effective, and secure technology platforms and delivery • Define and execute multi-year strategies for enterprise voice, chatbot, and digital workplace deployment • Operate best-in-class voice and digital workplace capabilities to drive internal user and client satisfaction • Ensure stable and secure deployment across R1 global locations • Create a scalable operation for client onboarding for technology access • Act as point of contact for client and regulatory questions about technology deployment • Resolve client technology issues and concerns • Build and evolve a high-performing global organization • Define clear roles across internal teams, offshore delivery, and third-party security providers • Drive accountability, performance, and continuous improvement • Own the budget and investment strategy • Optimize spending across personnel, tools, and vendors • Ensure strong ROI and alignment with enterprise risk priorities
🎯 Requirements
• Bachelor’s degree; equivalent experience will be considered in lieu of a degree • Minimum of 12 years of experience • At least 8 years in a management role • Experience leading scaled Voice and Digital Workplace competencies across global locations • Leadership experience in regulated industries, preferably healthcare • Strategic enterprise thinking with strong execution discipline • Comfort operating in transformational, complex environments • Strong communication skills and ability to translate technical risks into business impact
🏖️ Benefits
• Annual bonus plan at a target of 40.00% • Competitive benefits package • Opportunity to constantly learn • Opportunity to collaborate across groups • Career development opportunities • Meaningful work contributing to communities • Community involvement and giving back • Reasonable accommodation for applicants with disabilities
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