Sales Operations Specialist

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $49.9k - $54.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Race Communications

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

📡 Telecommunications

👥 B2C

🛍️ eCommerce

Telecommunications • B2C • eCommerce

Race Communications is a telecommunications company that provides high-speed internet and communication services to residential and business customers. They focus on delivering reliable broadband solutions, enhancing connectivity across various regions.

📋 Description

• Execute targeted outbound sales campaigns, including upsell, win-back, and pre-sale conversion efforts • Conduct outbound calling and follow up on abandoned orders and customer inquiries • Engage customers across multiple touchpoints to drive conversion and revenue growth • Support campaign tracking, reporting, and performance monitoring • Coordinate with internal teams on campaign execution and timelines • Provide backup support for commission payouts and investor reporting • Maintain accurate and up-to-date customer records in CRM systems • Ensure data integrity for campaign targeting and reporting • Track and analyze performance metrics to evaluate campaign effectiveness • Own and drive KPIs including conversion rates, upsell revenue, win-back success, and abandoned order recovery • Optimize campaign performance based on KPI trends and insights • Report results and provide continuous improvement recommendations • Manage sales Jira boards and maintain dashboards • Perform additional duties as required

🎯 Requirements

• Eligibility for US employment without sponsorship • Minimum age of 18 • High School Diploma or GED or equivalent combination of education and experience required • Valid driver's license, subject to successful DMV verification, mandatory • 2+ years of experience in inside sales, outbound sales, or campaign-based customer engagement • Ability to communicate effectively and persuasively with customers across phone, email, and SMS • Hands-on experience with CRM platforms and sales engagement tools • Ability to track activities and maintain accurate customer records • Ability to manage and prioritize multiple campaigns in a fast-paced environment • Ability to interpret campaign performance metrics and adjust outreach strategies • Detail-oriented with focus on accuracy in execution and documentation • Self-motivated and results-oriented, focused on sales and retention targets • Effective English communication skills, including speaking, reading, writing, and comprehension • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint • Functional use of common office equipment, computers, office software, and teleconferencing applications

🏖️ Benefits

• Company-paid medical and dental insurance, starting the 1st of the month following your start date • Free fiber internet service for employees living in the service area • PTO (vacation and sick) • 11 paid holidays • Paid birthdays • 401(k) matching (4%) • Growth potential, promotions, and new challenges • Competitive base salary • Primarily remote work from home 5 days per week • Collaborative, supportive, people-first culture

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