Software Automation Engineer – Federal Health IT

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 QA Automation Engineer

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rackner

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎖️ Defense

🤖 Artificial Intelligence

Consulting • Defense • Artificial Intelligence

Rackner is a technology company specializing in applying emerging technologies to mission-critical problems in both the public and private sectors. As a Kubernetes Certified Service Provider, Rackner's experienced engineers manage large clusters in production environments for major organizations. The company focuses on cloud-native solutions, DevSecOps, AI, and platform development to modernize business-critical applications. Rackner is also involved in developing innovative systems using Edge, IoT/Mobile, and VR technologies. The company has been recognized on the Inc 5000 List of Fastest Growing Companies and has secured significant contracts with the Department of Defense and the Department of Homeland Security.

📋 Description

• Evaluate automation opportunities using service data, operational trends, and stakeholder input. • Maintain a prioritized automation backlog supporting informed decisions and measurable service improvements. • Build, test, and enhance ServiceNow workflows using Flow Designer and Integration Hub. • Create request catalogs, role templates, and self-service forms to streamline service delivery. • Develop and maintain REST API integrations connecting ServiceNow with approved enterprise systems. • Engineer and optimize GitLab CI/CD pipelines and infrastructure-as-code solutions. • Incorporate automated testing, quality checks, and security practices into software delivery. • Integrate approved AI-assistant capabilities with ServiceNow case creation and authorized knowledge resources. • Validate automation and integration changes, diagnose technical issues, and improve reliability and operational performance. • Execute controlled releases and limited pilots with authorized stakeholders. • Measure results against approved requirements and support troubleshooting or rollback when necessary. • Collaborate with engineering, architecture, security, and operations teams to modernize capabilities and maintain service continuity.

🎯 Requirements

• 4+ years of professional software engineering or platform engineering experience. • Hands-on experience developing automation with ServiceNow Flow Designer and Integration Hub. • Experience with GitLab CI/CD and infrastructure as code. • Developing or implementing REST API integrations. • Eligibility for a Tier 3 federal background investigation. • ServiceNow Certified Application Developer (CAD) certification. • Experience with Microsoft Power Platform. • Integrating large language models (LLMs) or retrieval-augmented generation (RAG) capabilities within IL5 environments. • Supporting Platform One, the Defense Health Agency (DHA), or related federal technology environments.

🏖️ Benefits

• Medical, dental, vision, life, and disability insurance. • 401(k) retirement plan with company matching contributions. • Paid time off and paid holidays. • Professional development and company-supported certification opportunities. • Home-office equipment and remote-work support. • Fitness and wellness reimbursement programs. • Weekly pay and company team events. • Benefits are subject to applicable plan terms and eligibility requirements.

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