Systems Engineer

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Radiant Logic

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2021-05

Cybersecurity • Compliance • SaaS

Radiant Logic is a software company that provides an AI-enabled Identity Data Platform (RadiantOne) to unify, observe, and act on human and non-human identity data across complex, hybrid infrastructures. Its platform offers real-time identity data management, observability, analytics, governance, and synchronization to support Zero Trust, IAM/IGA modernization, compliance automation, and risk remediation for large enterprises and regulated industries. Radiant Logic is used to centralize identity data, automate access reviews, detect and remediate identity risks, and accelerate integrations with identity tools (e. g. , Okta, SailPoint, CyberArk).

📋 Description

• Own support cases end to end: respond promptly, gather details on the customer's architecture, analyze logs, diagnose issues, and recommend the best solution • Explain complex technical concepts at both a high level and in deep technical detail, tailored to the audience • Reproduce customer problems in the lab using the appropriate platform • Test products and validate product functionality • Document and escalate issues to the Development team and follow through until resolution • Develop in-depth knowledge of Radiant Logic products and related technologies, including directory servers, databases, and networking tools • Partner with global colleagues to review customer issues, share knowledge, and grow technical skills • Report to the VP of Customer Success

🎯 Requirements

• Bachelor's or Master's degree in Computer Science, Computer Information Systems, or equivalent knowledge and experience • Practical knowledge of Java, J2EE, and SQL • Strong problem-solving and root cause analysis skills • Strong customer service skills • Clear, professional written and verbal communication skills • Help desk or technical support experience is a plus

🏖️ Benefits

• Credential verification and pre-employment screening for applicants who are offered and accept employment