
51 - 200 employees
Founded 2011
🏥 Healthcare
🧬 Biotechnology
💰 Private Equity Round on 2022-01
Healthcare • Biotechnology
RealTime eClinical Solutions is a leading enterprise-grade technology provider facilitating global clinical trials with a comprehensive eClinical platform. Purpose-built for clinical research sites, site networks, academic medical centers, sponsors, and CROs, the platform goes beyond traditional CTMS to empower research and business workflows for modern-day clinical trials.
🔥 22 minutes ago
🤠 Texas – Remote
💵 $155k - $195k / year
⏰ Full Time
🔴 Lead
⛑ DevOps & Site Reliability Engineer (SRE)
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51 - 200 employees
Founded 2011
🏥 Healthcare
🧬 Biotechnology
💰 Private Equity Round on 2022-01
Healthcare • Biotechnology
RealTime eClinical Solutions is a leading enterprise-grade technology provider facilitating global clinical trials with a comprehensive eClinical platform. Purpose-built for clinical research sites, site networks, academic medical centers, sponsors, and CROs, the platform goes beyond traditional CTMS to empower research and business workflows for modern-day clinical trials.
• Own the cloud platform architecture and technical roadmap for infrastructure, deployment, observability, and AI platforms • Advise the VP of Software Architecture and engineering leadership • Set engineering standards, patterns, golden paths, and reference implementations for infrastructure as code, CI/CD, and AI tooling • Mentor engineers across teams as a hands-on technical authority without direct management responsibility • Drive adoption of infrastructure as code and AI tooling and prevent uncontrolled use of unvetted AI tools • Recommend build/buy decisions and evaluate platform-tooling vendors • Manage AWS infrastructure as code in Terraform, including reusable modules, remote state, drift detection, and automated plan/apply • Enforce policy-as-code security and cost guardrails • Design and deploy AWS infrastructure across development, UAT, staging, and production • Maintain multi-tenant database and hosting architecture, including replication and per-tenant isolation • Build and operate CI/CD pipelines with automated build, testing, and deployment • Own release management, rollback strategies, deployment gates, and customer acceptance • Run Docker and Kubernetes/EKS workloads and automate configuration with Ansible and Packer • Lead SLI/SLO/SLA programs, manage error budgets, and operate OpenTelemetry observability • Analyze production events, lead blameless post-incident reviews, participate in on-call rotations, and resolve incidents • Provision and operate AI/ML platforms using Anthropic Claude through AWS Bedrock or the Anthropic API • Build AI workload guardrails, observability, cost controls, usage auditing, and compliant PHI boundaries • Operate agentic and MCP tooling with least-privilege access and human-in-the-loop escalation • Establish LLMOps practices including prompt versioning, evaluation frameworks, token-cost attribution, and audit logging • Route inference across multiple model providers and manage protocols such as MCP • Operate and evidence SOC 2 Type 2 and HIPAA controls and support external audits • Manage secrets, supply-chain security, vulnerability remediation, SBOMs, cloud costs, tagging, budgets, and right-sizing • Coordinate with product, development, support, operations, and QA across a distributed, multi-time-zone team
• Bachelor’s degree in software engineering or an equivalent combination of technical education and work experience • 10+ years in SRE/DevOps/platform engineering, including senior individual-contributor or architect-level experience • Experience delivering CI/CD, REST API deployment, containerization, IaaS/PaaS, data pipelines, and application observability • Proven technical authority across teams and ability to influence through expertise and example rather than direct management • Experience driving adoption of infrastructure as code, a CI/CD overhaul, or an AI/ML platform across multiple teams • Hands-on Terraform experience, including reusable modules, remote state, and CI/CD change management • Experience building and operating CI/CD pipelines for large-scale AWS applications using GitHub Actions, Jenkins, GitLab, or AWS-native tools • Experience running Docker and Kubernetes containerized workloads • Experience with cloud-native monitoring, troubleshooting, and OpenTelemetry • Linux system administration, Unix scripting, and automation • Experience working in HIPAA, HITECH, HITRUST, PHI, PII, or PCI DSS environments • 2+ years in PHP, MySQL, and SQL is a plus • AI/ML or GenAI production platform experience is a plus • LLMOps, MCP services, AI security/governance, policy-as-code, secrets management, supply-chain security, FinOps, clinical research, or healthcare technology experience is a plus • Successful candidates must complete and pass reference and background checks • Desired salary must be indicated for the application to be considered • Must verify identity and eligibility to work in compliance with federal law
• Health insurance • Long-term disability insurance • Life insurance • Unlimited Paid Time Off • 10 paid Holidays • Paid Parental Leave • Work Anniversary Bonus • Participation in the Employee of the Quarter Program • Monthly $100 Connectivity Stipend Reimbursement • 401(k) matching: 100% of the first 3% invested and 50% of the next 2% • Remote and telecommuting work arrangement
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