Customer Happiness Expert

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $18 - $20 / hour

⏱ Part Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Redbarn Pet Products

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

🍽️ Food & Beverage

🏭 Manufacturing

🛒 Retail

Food & Beverage • Manufacturing • Retail

Redbarn Pet Products is a family-owned business that specializes in providing high-quality pet food and treats. Established over 25 years ago by co-founders Jeff Baikie and Howie Bloxam, the company focuses on creating nutritious food options for dogs and cats, utilizing premium natural ingredients free from artificial chemicals and preservatives. Redbarn Pet Products offers a diverse range of options, including air-dried, dry, and canned dog foods, as well as a variety of treats and chews. The company's products are crafted in facilities that adhere to stringent food safety standards set by the Safe Quality Food initiative, ensuring excellence in every product. Redbarn is committed to the health and satisfaction of pets and their owners.

📋 Description

• Design and create digital artwork, personalized gifts, greeting cards, and other creative materials that enhance customer experience • Develop thoughtful, engaging, and personalized experiences celebrating customers and their pets • Support planning, coordination, and execution of creative projects and customer engagement initiatives • Create custom pet artwork and personalized designs while maintaining quality and brand consistency • Collaborate with team members and other departments to bring creative ideas and projects to life • Coordinate customer recognition activities, special occasions, and appreciation opportunities • Organize, track, and maintain creative supplies, gifts, and inventory • Manage multiple projects, priorities, and deadlines while ensuring timely, accurate completion • Maintain organized project records, track completed activities, and provide progress updates • Identify creative ideas and opportunities to improve customer experiences and strengthen brand loyalty • Perform other related duties as assigned

🎯 Requirements

• High school diploma or equivalent • 1–3 years of relevant experience in creative design, digital artwork, customer experience, program coordination, or related field • Experience using Canva for digital design • Previous experience in customer service • Experience coordinating personalized gifts, branded merchandise, or creative customer initiatives • Familiarity with Purchasing processes and budget tracking • Familiarity with e-commerce platforms, customer relationship management systems, or project management tools • Experience collaborating with multiple team members and departments • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals • Ability to write routine reports and correspondence • Ability to speak effectively before groups of customers or employees of organization • Comfortable navigating multiple computer systems, internet-based applications, customer service platforms, and standard business software • Ability to learn and adapt to new technology and systems as needed • Reliable attendance and schedule flexibility, including evenings, weekends, holidays, or other shifts as needed • Ability to occasionally lift items up to 10 pounds and less frequently items up to 25 pounds

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with a company match • Flexible/Health Spending Accounts • Voluntary Benefits • Pet Insurance • Life and Accidental Death & Dismemberment Insurance • LTD Insurance • Paid Vacation / Paid Sick / Paid Holidays • Employee Pet Food Discounts

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