Associate Account Manager

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Republic Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📦 Logistics

Consulting • Logistics • Environmental Solutions

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• Maintain and retain existing customers for permanent commercial and industrial waste services in an assigned territory • Make outbound calls and receive inbound calls to retain business with smaller, less complex commercial and industrial customers • Increase customer penetration by selling the full suite of Republic Services products • Develop and maintain knowledge of company services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase profitability • Respond to cancellation requests according to the established escalation policy • Communicate with or respond to customers in support of company pricing initiatives • Use Salesforce daily and schedule and document calls, meetings, and proposals • Capture customer emails and minimize rate restrictions and customer credits • Meet regularly with the Sales Manager to review retention and relationship activities, progress against goals, and key customer relationships • Perform other job-related duties as assigned

🎯 Requirements

• High school diploma or G.E.D. (Required) • 0 - 2 years of customer service experience. (Required) • Waste or transportation industry experience (preferred qualification) • Ability to use Salesforce on a daily basis • Knowledge of available services, lines of business, pricing structures, and offers • Ability to make outbound and receive inbound customer calls • Ability to perform contractual re-signs and respond to cancellation requests • Ability to capture customer emails, minimize rate restrictions and customer credits

🏖️ Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO)