Account Executive, Spanish Speaker

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 15%

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respond.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💼 Consulting

📣 Marketing

🛍️ eCommerce

💰 $7M Series A on 2022-09

Consulting • Marketing • eCommerce

respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.

📋 Description

• Proactively seek new opportunities to drive revenue growth • Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing • Educate potential customers on respond.io's value • Provide tailored solution recommendations based on customers' business needs and usage patterns • Manage multiple customer relationships through various stages of the sales process • Handle inbound customer inquiries involving billing, legal, security, and technical concerns • Advocate for customers and collect feedback for product enhancements • Monitor industry trends, competitive offerings, and emerging technologies • Work closely with Customer Success and other teams to ensure smooth client handovers and alignment on feedback and product improvements • Develop strategic plans for key accounts to expand usage and identify upsell and cross-sell opportunities • Assist with additional tasks and responsibilities as needed

🎯 Requirements

• Prior experience in B2B SaaS sales • Proven track record of success selling to mid-market accounts within the NA region • Exceptional proficiency in clear and concise spoken and written English and Spanish • Proven track record of successfully closing sales deals within a B2B SaaS company highly preferred • Passion for identifying customer needs and ensuring customer satisfaction • Ambitious and goal-driven mindset • Ability to thrive in a flexible and dynamic environment and show resilience in the face of challenges • Ability to speak Portuguese is a valuable asset, but not required • Familiarity with solution selling or similar methodologies • Resume MUST be in English

🏖️ Benefits

• Virtual events like talent shows, Among Us nights, and online game sessions • Highly competitive compensation package • Flexible working environment and working hours • Globally distributed team and diverse, inclusive culture

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