Senior Director, Customer Business Development – CVS

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⚓ Rhode Island – Remote

⚓ Rhode Island – Remote

💵 $170k - $210k / year

⏰ Full Time

🟠 Senior

💰 Business Development (BDR)

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Revlon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

📣 Marketing

💼 Consulting

💰 $350M Debt Financing - Revlon on 2024-09

Manufacturing • Marketing • Consulting

Revlon is a global beauty company that develops, manufactures, and sells cosmetics, hair color, nail care, skincare, and beauty tools directly to consumers through retail partners and its e-commerce storefront. The company markets well-known makeup and hair-color brands, offers product collections and virtual try-on tools, and operates an online store and global distribution network.

📋 Description

• Develop, execute, and foster collaborative business partnerships between Revlon brands and CVS • Deliver volume, share, profitability, and customer category growth objectives • Lead customer strategy across all Revlon brands and build executive-level relationships • Translate company and customer priorities into long-range plans, annual joint business plans, and commercial programs • Lead long-range planning and annual Joint Business Planning with CVS • Develop customer relationships across merchandising, marketing, operations, supply chain, finance, and digital/omnichannel teams • Identify and execute business drivers including volume forecasting, category growth, POG strategy, secondary space, innovation, and promotional activation • Own annual gross sales and P&L delivery for CVS • Develop volume targets, customer P&Ls, and investment plans • Provide business updates to senior Revlon leaders • Track volume, consumption, share, profitability, and investment performance • Develop and monitor weekly and annual consumption plans • Use customer, POS, syndicated, market, and competitive data to identify opportunities and risks • Convert insights into customer-ready selling stories and action plans • Lead 4P execution across product, price, promotion, and placement • Partner with demand planning, inventory planning, replenishment, and logistics on shipment forecasts and service challenges • Manage Market Development Fund investment, ROI analysis, account claims, and customer P&L • Mitigate returns, markdown, and discontinued inventory risk • Lead and develop Customer Business Managers, Associate Customer Business Managers, Analysts, and broker support partners • Provide coaching, performance feedback, development planning, and succession support • Provide channel leadership and support across the broader Sales organization • Perform other related duties as required

🎯 Requirements

• 10+ years of direct selling, customer business management, commercial strategy, or related CPG experience required • Cosmetics/beauty experience strongly preferred • Drug channel experience required or strongly preferred • Experience managing CVS, Rite Aid, Walgreens, or comparable national retail relationships preferred • Demonstrated experience managing customer P&L, gross sales, trade/MDF investment, forecasting, and cross-functional business planning • Prior people leadership experience required, including coaching, performance management, and team development • Ability to identify sustainable short- and long-range growth opportunities • Strong analytical skills and ability to convert POS, syndicated, financial, and marketplace data into sales tools and customer business plans • Ability to drive results across multiple priorities and stakeholders • Ability to operate as a hands-on commercial leader while maintaining strategic ownership • Demonstrated success planning, tracking, and delivering results from strategy through execution • Experience developing business-building ideas based on customer drivers, shopper needs, category dynamics, and go-to-market strategies • Ability to identify white-space opportunities across innovation, merchandising, retail media, omnichannel, beauty services, and shopper engagement • Ability to anticipate issues and develop proactive solutions • Ability to evaluate multifaceted issues and align stakeholders on the best course of action • Executive presence and ability to communicate effectively with senior customer contacts and Revlon leadership • Ability to influence cross-functionally and align internal teams around customer priorities and execution needs • Advanced Microsoft Word, Excel, PowerPoint, and Adobe Acrobat skills required • Access or data visualization experience a plus • Experience with customer portals, POS/syndicated data platforms, forecasting tools, and financial planning systems preferred • Bachelor’s Degree required • Must be legally authorized to work in the United States without current or future visa support

🏖️ Benefits

• Medical, dental, and vision benefits • Company-paid basic life insurance • Company-paid short-term disability insurance • Long-term disability • Supplemental life insurance • Flexible spending accounts • Critical illness insurance • Group legal insurance • Identity theft protection • 401(k) Retirement Savings Plan • 4 weeks of vacation, pro-rated in the first year • Twelve paid holidays • Short-term incentives may be available as part of total compensation