Technical Solutions Specialist – Flow Control

🔥 37 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RHI Magnesita

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RHI Magnesita is the global leader in the refractory industry, specializing in mastering heat through innovation and engineering. The company focuses on various sectors such as engineering, operations, sales, marketing, research and development, and production, among others. RHI Magnesita values exceptional talent and seeks to include outstanding individuals in its journey of success, providing opportunities for growth and development across its international workforce.

📋 Description

• Partner with customers to identify challenges and implement refractory and metallurgical process improvements • Conduct plant visits, technical evaluations, start-up support, and performance assessments of flow control and refractory systems • Troubleshoot process and product performance issues and develop practical, customer-focused solutions • Serve as a technical liaison between customers, sales, operations, product management, and R&D teams • Develop customer-specific refractory concepts and system solutions • Lead technical discussions with customers, present findings, and recommend performance and reliability improvements • Monitor and support product trials, collect performance data, analyze results, and prepare technical reports • Provide technical training to internal teams and customer personnel on product installation, application, and best practices • Support product development initiatives by identifying market needs, customer challenges, and innovation opportunities • Analyze competitive products, technologies, and market trends to inform business strategy and product development priorities • Support claim investigations, non-conformance processes, and continuous improvement initiatives • Report to the Head of Flow Control, U.S. & Canada

🎯 Requirements

• 3-5 years of experience in the steel, refractory, metals, or heavy manufacturing industries; extensive industry experience is strongly preferred • Direct experience in steelmaking, continuous casting, refractory applications, or related industrial processes is required • Experience with continuous casting processes is preferred, particularly involving isostatic refractories, tundish refractories, and stir plugs • Strong analytical, troubleshooting, and problem-solving skills • Ability to work independently while collaborating effectively across multiple functions and locations • Strong customer-facing communication, presentation, and relationship-building skills • Demonstrated ability to influence stakeholders and drive projects to successful completion • Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint • Ability to create professional technical reports and communicate findings clearly to technical and non-technical audiences • Willingness and ability to travel up to 50% throughout the United States and Canada • Ability to wear required PPE and work safely within active industrial facilities • Ability to occasionally lift up to 50 pounds

🏖️ Benefits

• Fully remote work arrangement • Opportunity to make a direct impact on customer success, product innovation, and business growth • Exposure to customer engagement, product development support, and market intelligence • Professional interaction with global and North American teams