Strategic Account Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $145k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

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Ricoh UK

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1936

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Ricoh UK is a provider of comprehensive business solutions, specializing in the integration and optimization of technology to improve workplace efficiency and productivity. Their offerings include managed print services, cloud and infrastructure solutions, cybersecurity, digital printing, and business process management. Ricoh UK focuses on transforming digital workspaces to enhance employee experiences and promote collaboration, while also offering a wide range of office and production products, such as printers and scanners. They also operate an eCommerce platform for streamlined procurement of IT and media products, and are committed to sustainability and customer-centric innovation.

📋 Description

• Develop and execute strategic account plans addressing client challenges and business objectives • Establish long-term goals for assigned accounts • Build and maintain executive-level customer relationships • Identify growth opportunities and facilitate strategic discussions • Represent Ricoh through industry events, seminars, forums, and roundtables • Collaborate with subject matter experts and vendor partners to design and deliver effective solutions • Drive profitable revenue growth, expand service offerings, and retain assigned accounts • Facilitate strategic planning discussions and quarterly business reviews • Lead annual strategic planning sessions • Research customer environments and uncover business challenges and opportunities • Analyze customer financial information to identify priorities and objectives • Engage stakeholders to support customer initiatives and desired outcomes • Partner with the Digital Solutions Center to communicate portfolio gaps and develop solutions • Develop and deliver value-driven content and account updates to executive leaders and department heads • Articulate solution capabilities and demonstrate successful customer implementations • Share customer success stories and best practices through account summaries, case studies, and press releases • Secure and maintain customer references • Obtain and maintain relevant industry certifications • Own and achieve annual revenue and profit targets • Develop one-year and three-to-five-year strategic growth roadmaps

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • Relevant industry certifications preferred • Five or more years of industry-specific experience; leadership experience preferred • Five or more years of successful sales experience required • Experience working with executive-level leaders within Fortune 1000 organizations • Demonstrated experience growing service-based business offerings • Strong business acumen and professional maturity • Executive presence with the ability to influence senior leaders • Excellent follow-up, negotiation, and relationship-building skills • Commitment to continuous professional development • Deep industry knowledge and expertise • Proven ability to collaborate effectively and build organizational influence • Exceptional verbal, written, and presentation communication skills • Ability to proactively identify opportunities and develop creative solutions • Demonstrated success developing, nurturing, and maintaining professional relationships with key stakeholders • Knowledge of current Ricoh products, services, and solutions • Strong understanding of solution design methodologies and processes • Solid understanding of technology and its application within the industry • Approximately 30% travel required, including occasional overnight travel • Personal vehicle required

🏖️ Benefits

• Medical, dental, life, and disability insurance options • Retirement Savings Plan (401K) • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Team member tuition assistance programs • Paid vacation time • Paid holidays annually • Other health, wellness, and personal and professional development benefits • Commission eligible