Fire and Theft Adjuster

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $61.9k - $72.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Root Inc.

Root Inc.

1001 - 5000 employees

Founded 2015

🚘 Automotive

💼 Consulting

🛡️ Insurance

💰 $200M Post IPO debt on 2024-11

Automotive • Consulting • Insurance

Root Inc. is an auto insurance company that uses a mobile app and smartphone sensor telematics to measure driving behavior and price policies primarily based on how safely customers drive. The company offers a "test drive" period to gather driving data, provides in-app quotes, policy management, and claims filing, and sells roadside assistance and other coverages across many U. S. states. Root targets consumer drivers (B2C) seeking usage-based insurance and emphasizes savings for safer drivers.

📋 Description

• Deliver an industry-leading claims experience for all policyholders • Initiate investigations of claims involving fires and thefts • Make prompt and courteous contact with all involved parties • Maintain and update a task for each claim in the adjuster’s daily agenda • Respond to claim correspondence in a timely and quality manner • Resolve claims by investigating loss details, policy coverages, and submitted documentation • Compose written correspondence to inform policyholders accurately of coverage decisions • Work closely with SIU and third-party vendors • Ensure legal compliance by following company policies and state and federal insurance regulations • Provide input for the continuous development of claims guidelines and best practices • Recommend potential product developments and process improvements • Interact and communicate effectively with customers, peers, vendors, and managers • Engage in learning opportunities covering personal lines claims, relevant court decisions, claims guidelines, and policy changes and modifications

🎯 Requirements

• 2+ years of successful experience handling insurance claims, with direct responsibility for coverage decisions, issuing payments, taking recorded statements, responding to correspondence, and following supervisors’ instructions • Currently licensed in-home state if the state requires an Adjuster or Appraiser License • Ability to obtain and maintain insurance licenses in several states, including Texas, within three months • High sense of professionalism while remaining empathetic • Familiarity with claims best practices required • Curious in nature • Great attention to detail • Ability to approach problems with an open mind • Must be on camera for virtual interviews to proceed with the application process

🏖️ Benefits

• Work where it works best; support for working in whatever location works best across the US • Virtual interviews conducted via camera as part of the interview process • Reasonable accommodation for qualified applicants with disabilities during the hiring process

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