Customer Service Representative – Flexible Work Opportunities

Job not on LinkedIn

🕒 September 3

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 35%

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Logo of Rooted Talent Solutions

Rooted Talent Solutions

11 - 50 employees

Founded 2016

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Rooted Talent Solutions is a healthcare-focused staffing agency that connects hospitals, clinics, and medical facilities with licensed and vetted clinical and support personnel, including RNs, LPNs, CNAs, allied health professionals, and administrative healthcare staff. The company also provides customer service staffing for businesses seeking remote or on-site support, offering flexible hiring models such as per diem, contract, and full-time placements. Rooted Talent Solutions emphasizes fast, reliable placements, quality candidates, and scalable workforce solutions for small to medium-sized companies.

📋 Description

• Answer inbound customer calls • Assist customers with questions and service requests • Process orders, reservations, or account inquiries • Provide professional customer support • Resolve customer concerns • Navigate multiple computer applications • Document customer interactions • Meet program-specific quality and performance standards • Complete the Rooted Talent Solutions application and screening process • Support established brands and customers through customer-service programs

🎯 Requirements

• Strong communication skills • Comfortable speaking with customers • Comfortable using a computer • Ability to work independently • Organized and detail-oriented • Ability to follow instructions and client procedures • Commitment to completing required onboarding and training • Customer service or call-center experience is helpful, but may not be required for every opportunity • Suitable computer meeting applicable technical requirements • Reliable high-speed internet • Quiet, professional workspace • Compatible headset and other equipment required for the opportunity • Ability to meet applicable technical and security requirements • Additional screening, registration, training, certification, equipment verification, or other requirements may apply • Must participate as an independent contractor/business participant rather than a traditional guaranteed W-2 employee

🏖️ Benefits

• Flexible work-from-home opportunity • Independent contractor/business participant opportunity • Required onboarding and training • Potential certification and equipment verification support/processes may apply

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