Patient Advocate

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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RMI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🎖️ Defense

📦 Logistics

💼 Consulting

Defense • Logistics • Consulting

RMI is a bespoke solutions partner that supports operations in complex environments and manages risk through medical, security, and HSE services. With over 20 years of experience, RMI assists clients in high-risk environments such as oil & gas, renewable energy, mining, and defense. The company specializes in providing medical support, security intelligence, and health, safety, and environment (HSE) services, ensuring operational continuity and safety in challenging settings around the world.

📋 Description

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre (GCC) • Deploy to pre-defined medical facilities to meet and greet RMI patients within 1 hour of notification from GCC, or within other agreed timeframes • Work with the GCC to ensure payment methods are agreed with receiving medical facilities • Mediate between medical facilities and the GCC where applicable • Ensure swift access to care for RMI patients and resolve problems pragmatically and professionally • Translate from the local dialect to English in verbal and written forms and relay information to the GCC • Deploy to medical facilities daily during protracted inpatient stays • Manage patient welfare during admission, ensuring comfort, understanding of treatment, and reasonable support requests • Establish working relationships with treating physicians and obtain current information from the medical team • Provide timely written and verbal updates to the GCC on patient status and proposed plans • Liaise professionally and calmly with client management as required • Use local knowledge to arrange other services as required

🎯 Requirements

• Minimum of 2 years experience as a medical healthcare professional in the area of operation • Bilingual local language & dialect (as per area of operation), and English • Experience providing patient advocacy in remote/international areas, preferred • Foreign travel experience • Excellent communication skills and professionalism • Demonstrated self-discipline • Ability to integrate into a cross-cultural social structure • Proficiency in Microsoft Office applications and general computer & technology literacy preferred • Valid driver's license for area of operation preferred