Manager, Account Management – Pharmacy Benefit Management

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105.6k - $132k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RxBenefits, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Private Equity Round on 2020-12

Healthcare • Consulting • Healthcare Insurance

RxBenefits, Inc. is a company that specializes in providing innovative pharmacy benefits solutions to employers and their employees. They focus on optimizing the management of prescription drug plans to reduce costs and improve health outcomes. Through advanced analytics and personalized member support, RxBenefits aims to transform the pharmacy benefits experience for their clients.

📋 Description

• Lead and develop a team of Account Managers and Strategic Account Executives • Improve account retention and achieve key performance indicator standards • Partner with the Account Management Director for the assigned region to align with corporate retention goals • Coach and mentor Account Managers and Strategic Account Executives through observation and feedback • Conduct performance evaluations and rank team performance • Assist with professional development plans, coaching, training needs, and advancement identification • Create performance scorecards to measure team effectiveness • Manage client escalations before involving the Director and senior leadership • Partner with Account Management leadership to create and revise policies and procedures • Use root cause analysis to prevent recurrence of client service issues • Ensure department standards, methods, procedures, client marketing, messaging, revenue, budget, ROI, and service satisfaction objectives are achieved • Foster teamwork and a supportive departmental culture • Develop strategies with the Director and VP of Account Management to increase client satisfaction, preserve loyalty, and improve retention • Assist with business requirements and rollout of key initiatives to clients and internal teams • Partner with RxBenefits functional team leaders to optimize launches and new products/services for account management teams, EBCs, and clients

🎯 Requirements

• Bachelor’s Degree required • Minimum of 8 years of work experience required • Minimum of 3 years of proven progressive leadership experience in the PBM or healthcare related service industry • Customer-facing leadership and account relationship strategy experience • Capable of interfacing well at all levels within a large organization and client base • Project management, planning, and organizational skills • Excellent verbal and written communication skills • Excellent organization, motivation, leadership and interpersonal skills • Proficient grasp of existing and new service offerings • High energy, with a strong ‘can do’ attitude • Thrives in a dynamic, fast paced environment with many simultaneous projects

🏖️ Benefits

• Remote first work environment • Choice of a HDHP or PPO Medical plan • 100% employer-paid HDHP premium for you and eligible family members • Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance • 100% employer-paid premiums for Dental and Vision for eligible family members • Additional buy-up options for Short- and Long-Term Disability and Life Insurance • 401(k) with an employer match up to 3.5% available after 60 days • Community Service Day • 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving • Floating holiday • High-speed internet reimbursements • Computer and monitors provided • Tuition Reimbursement for accredited degree programs • Paid New Parent Leave for adoption or birth • Pet insurance • Mental health benefit and EAP service through Spring Health