Senior Technical Architect – PubSec SLED/NGO

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Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a trusted advisor to the client • Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise • Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value • Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners • Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward • Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

🎯 Requirements

• 8+ years enterprise architecture or consulting experience on the Salesforce Platform (Core Sales/Services) within Public Sector. • Strong application design skills combined with strong data, integration, and security architecture skills. • Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences. • Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. • Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. • A great listener with the ability to connect with people in diverse roles. • Proven ability to analyze, design, and optimize business processes via technology and integration. • Resourceful and innovative thinker who can work through and solve problems.

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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