Manager I, Inside Sales Engineering

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Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices • Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team • Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient • Work with Regional Sales Managers on account planning, strategy and sales call activity • Manage escalations (product issues, feature requests, etc.) in a pre-sales environment • Participate in customer / prospect calls as a trusted advisor • Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara

🎯 Requirements

• Bachelors’ of Science degree from a 4 year accredited university • 5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity • 2+ years of sales engineering management experience • Experience with Software Product sales; Infrastructure, SaaS • Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security • Strong technical and business acumen • Excellent communication, customer service, and interpersonal skills • Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization • Demonstrated leadership, creativity, and problem solving abilities • Excellent presentation and organizational skills • Ability to work in a fast paced dynamic environment • Ability to travel as needed

🏖️ Benefits

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans

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