Manager, Trial Success

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $115.7k - $175.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 55 days.

Apply Now

Find Similar Remote Jobs

Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Lead and develop a team of 6+ Trial Success Managers running customized trial plans for Enterprise prospects • Own trial conversion, trial quality, and TSM growth and retention • Partner with Sales, Sales Engineering, Business Value Strategy, Product, and Customer Success leaders to drive deal progress and consistent trial experiences • Shadow high-stakes trials, train new hires, and serve as an escalation point for strategic deals • Hire and onboard TSMs, including structured interviews and 30/60/90-day ramp plans • Conduct weekly 1:1s, review trial work and customer calls, and provide coaching and feedback • Set goals, manage performance reviews, and address underperformance with improvement plans • Create development plans, stretch assignments, and succession pipelines • Participate in calibration, promotion, and compensation cycles • Foster an inclusive, high-trust team and manage engagement, workload, coverage, time off, and sensitive employee matters • Set team KPIs and operating rhythms, including pipeline reviews, trial health reviews, and weekly close • Assign and rebalance TSM coverage by account priority, segment, and capacity • Review trial plans, success criteria, and mutual action plans in Accord • Inspect trial health, flag risks, and lead account team strategy sessions • Report trial conversion, cycle time, and team health metrics to senior leadership • Own and evolve trial methodology, job aids, communication templates, and playbooks • Drive adoption of tools and AI-enabled workflows • Capture customer and field feedback for Product and Enablement • Represent the team in executive trial reviews and customer-facing escalations • Champion Samsara's cultural principles

🎯 Requirements

• 10+ years of experience in a client-facing role working with Enterprise clients; SaaS or technology experience preferred • 3+ years of experience directly managing people • Bachelor's degree required • Proven ability to hire, coach, develop, and retain high-performing client-facing teams • Strong project management and change management experience • Expertise in communication strategy, risk management, and executive stakeholder management • Ability to set goals and measure performance with data and metrics including conversion, cycle time, and pipeline • Experience influencing cross-functional leaders without direct authority • Exceptional written and verbal communication • Strong quantitative and presentation skills • Technical aptitude with CRM and project management tools • Comfort in an unstructured, fast-paced, change-heavy environment • Experience managing or scaling a trial, proof-of-concept, or proof-of-value function in software or hardware preferred • Sales experience closing business with large Enterprise organizations preferred • Experience supporting large-scale business solutions at Fortune 500 companies preferred • Experience building team processes, playbooks, and standards from scratch preferred • PMP certification is a plus

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support • In-person office option • Reasonable accommodations throughout the recruiting process

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume