Applications Support Analyst – Professional Billing

🔥 13 hours ago

🌾 North Dakota, Minnesota, +2 more states – Remote

🌾 North Dakota – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote 🧀 Wisconsin – Remote

💵 $26 - $41 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sanford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

🛡️ Insurance

🏥 Healthcare

⚕️ Healthcare Insurance

Insurance • Healthcare • Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Performs routine healthcare information system and application support • Investigates or escalates support issues using analytical skills and experience • Resolves incidents and service requests • Assists in creating and maintaining training documentation • Supports and/or leads training sessions using appropriate presentation techniques • Researches, analyzes, and recommends application workflow improvements • Creates and analyzes reports using multiple reporting mechanisms • Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies supporting business needs • Participates in a team approach and works with other departments and outside vendors • Manages change, solves problems, and prioritizes daily tasks • Provides verbal and written communication and customer service across integrated teams

🎯 Requirements

• Bachelor's Degree required • Area of focus in Information Technology, Healthcare, Business, or related field preferred • One year of relevant experience in application support, hardware or interface preferred • If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing • Proficiency with word processing, spreadsheets, databases, and presentation software required • Proficient verbal and written communication required • Ability to communicate diplomatically across integrated teams • Good interpersonal skills • Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred • Basic knowledge and support of ITIL philosophies helpful when applicable • Knowledge of state and federal laws, rules and regulations when applicable