Sales Development Representative – SDR

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Satsuma Technology Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

🔌 API

🤖 Artificial Intelligence

🛍️ eCommerce

API • Artificial Intelligence • eCommerce

Satsuma Technology Ltd. is an enterprise solution provider that harnesses AI technology to enhance chatbot interactions and drive orders for businesses. Through its advanced API integrations, Satsuma synchronizes over 1 billion products and has successfully facilitated more than 300,000 orders. The company's platform serves a multitude of partners, including Shipt, Vivino, and GoPuff.

📋 Description

• Build and execute outbound prospecting campaigns across email, phone, LinkedIn, and emerging channels. • Generate qualified pipeline by targeting VP and C-level leaders across eCommerce, Digital, Loyalty, Marketing, Merchandising, and Retail Media. • Research accounts, identify buying signals, and develop strategic account plans. • Create personalized messaging that earns responses from senior decision-makers. • Book and qualify meetings for Account Executives and leadership. • Consistently source and develop net-new opportunities. • Maintain accurate activity, opportunity, and pipeline data within CRM. • Collaborate directly with the CEO and CCO on messaging, targeting, and campaign strategy. • Test, iterate, and optimize outreach based on performance data and market feedback. • Stay current on trends across retail technology, AI, Agentic Commerce, LLMs, GEO, and digital customer experience.

🎯 Requirements

• 1-4 years of SDR, BDR, or outbound sales experience. • Experience prospecting into and generating pipeline for SaaS solutions across a range of deal sizes, from transactional opportunities to complex enterprise sales cycles. • Demonstrated success building pipeline and generating qualified opportunities through outbound prospecting. • Consistent track record of meeting or exceeding activity and pipeline goals. • Strong written communication skills and ability to craft personalized outreach at scale. • Confidence speaking with VP and C-level executives. • Experience using CRM and sales engagement tools (HubSpot, Salesforce, Apollo, Outreach, LinkedIn Sales Navigator, or similar). • Self-starter who can work effectively in a highly autonomous, async environment. • Strong organizational skills and ability to manage multiple accounts and priorities simultaneously. • Competitive, resilient, and comfortable hearing "no" frequently. • Nice-to-Haves • Experience selling into retail, grocery, convenience, restaurant, eCommerce, or omnichannel brands. • Experience in a startup or high-growth environment. • Familiarity with AI, LLMs, Agentic Commerce, Agentic Discovery, AEO, GEO, search, personalization, or retail media. • Understanding of retailer organizational structures and buying processes.

🏖️ Benefits

• Remote-first (US-based) • Competitive base salary ($70,000–$100,000) plus commission • 401(k) / IRA • Unlimited PTO • Gym membership reimbursement • Wellness benefits • Team offsites and company events