Implementation Consultant

Job not on LinkedIn

🔥 19 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SDL

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

SDL is a company focused on providing AI-powered language services and technology solutions to businesses across various industries. They specialize in translation, localization, and multilingual content management, offering tools like HAI for quick translations and Trados for translation management. SDL also provides structured content authoring platforms and patent translation services. Their technology solutions enhance digital experiences and business insights through next-generation AI, making it easier for companies to manage global content efficiently. Additionally, SDL serves industries such as aerospace, legal, financial, media, and more, with tailored solutions to meet industry-specific challenges.

📋 Description

• Lead end-to-end deployments of GovPilot SaaS applications across all areas of municipal government • Guide customers through configuration, setup, data migration, and training • Collaborate with clients to understand business requirements and translate them into effective, scalable system solutions • Advise clients on re-engineering business processes to maximize platform value • Lead technically complex or sensitive implementations spanning multiple municipal departments • Architect custom system solutions for unique client requirements beyond standard configurations • Consult on data strategy, cleansing, and restructuring • Oversee QA standards for data imports and system integrations while maintaining accountability for data integrity before go-live • Design and lead executive- and department-head-level training focused on change management and platform adoption • Monitor project health across complex implementation portfolios and manage scope, risks, and dependencies • Own post-launch transition with Customer Success to ensure long-term platform health and adoption • Partner with Sales on pre-sales feasibility, scoping, and RFP responses • Partner with Product and Engineering to communicate feature gaps and provide roadmap feedback • Drive industry-specific best-practice playbooks for Professional Services • Lead process improvement initiatives to improve delivery standards and scalability

🎯 Requirements

• 6+ years of SaaS Implementation or Professional Services experience required • Bachelor's degree or equivalent experience preferred • Strong understanding of SaaS platforms, cloud environments, and data management principles required • Experience analyzing complex data structures and translating client data logic into clear requirements for technical team members required • Proficiency with tools such as Wrike, HubSpot, Salesforce, Jira, or other implementation-related platforms required • Proven ability to manage complex, multi-stakeholder client relationships with professionalism, navigating competing priorities and organizational politics effectively required • Proven ability to re-engineer client business processes and architect system solutions that go beyond standard platform configurations required • Demonstrated experience leading organizational change management initiatives within client engagements, driving adoption across multi-stakeholder environments required • Ability to independently navigate technically complex or politically sensitive client situations, escalating to senior leadership only when necessary required • Experience partnering with Product or Engineering teams to communicate client-side feature gaps and influence roadmap decisions required • Ability to translate technical concepts into clear business explanations required • Excellent problem-solving, analytical, and communication skills required • Excellent organizational, time-management, and prioritization skills required • Ability to learn new technologies and concepts quickly required • Demonstrated track record of delivering implementations on time with strong Post Deployment Survey scores and measurable user adoption outcomes required • PMP or CSM certification preferred • Must be located in the USA • GovPilot is unable to sponsor or take over sponsorship of an employment visa at this time

🏖️ Benefits

• Competitive salary • Unlimited PTO • Flexible working hours and remote work options • Comprehensive health, dental, and vision insurance • Professional development opportunities and learning budget • Home office and IT budget • Supportive team environment • The chance to work on innovative projects with cutting-edge technologies