Technical Architect

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $84k - $121k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SeatGeek

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🛍️ eCommerce

⚽ Sports

💰 $238M Series E on 2022-08

eCommerce • Entertainment • Sports

SeatGeek is a mobile-focused ticket platform that allows users to buy and sell tickets for live events such as sports, concerts, and theater performances. With an easy-to-use interface, SeatGeek integrates event listings, ticket purchasing, and resale in one place. The platform enhances the user's experience by offering personalized recommendations and insights into event trends. Furthermore, SeatGeek provides a comprehensive array of listings for major sports, music, and entertainment events, positioning itself as a go-to source for fans seeking tickets. The company's operations and offerings emphasize a seamless experience in accessing and enjoying live entertainment.

📋 Description

• Support internal teams, clients, and third parties integrating with the SeatGeek platform • Align requirements with the appropriate integration approach • Support technical onboarding and serve as a subject matter expert on SeatGeek’s integrations, APIs, and platform capabilities • Lead discovery for third-party integrations, API requirements, and technical change requests • Gather requirements, assess solution fit, identify gaps, and recommend paths forward • Own third-party integration solutions and related technical processes • Work with external partners and client-facing teams on configuration and technically complex scenarios • Partner with Solutions Architecture, Product, and Engineering on new requests and product changes • Support delivery, rollout, validation, testing, and documentation of new functionality • Manage technical access and provisioning workflows, including Developer Portal, Ringside, Native Access Control, SDK, and OAuth credentials • Support technical onboarding and ongoing ownership for Ringside and similar access patterns • Review scripts, workarounds, technical gaps, red flags, and bespoke scenarios; provide recommendations and sign-off where appropriate • Create and maintain documentation, blueprints, templates, onboarding notes, and process guides • Provide product and integration knowledge to Support, Implementations, and other client-facing teams • Standardize and improve integration, onboarding, and repeatable support processes

🎯 Requirements

• 3+ years of experience in a technical solutions, implementation, architecture, or integration-focused role • 5+ years of client-facing experience • Experience working with APIs, technical authentication and credentialing workflows, and third-party system integrations • Experience writing and maintaining technical documentation, process notes, or implementation guidance • Ability to assess requirements, identify risks and dependencies, and recommend appropriate solutions • Experience working in a remote, geographically dispersed, and cross-functional environment • Deep knowledge of ticketing technology and the broader platform or integration ecosystem supporting live event operations • Industry expertise in sports and entertainment-focused businesses • Excellent communication and presentation skills • Strong interpersonal skills and ability to translate complex technical issues for non-technical audiences • Highly organized and detail-oriented mindset • Proactive, self-motivated, and conscientious approach • Analytical and logical problem-solving ability • Curiosity about systems, technical decisions, recurring issues, and integration patterns • Independence and comfort making decisions without day-to-day supervision • Collaborative, low-ego approach

🏖️ Benefits

• Discretionary annual bonus • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching • Student loan matching program • Health, vision, dental, and life insurance • Up to $25k towards family building, reproductive health services and Gender-affirming care • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $360 per quarter to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music