Deal Desk Manager – Global Deal Management

🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $139.9k - $244.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Qualify requests and help define plans to estimate, scope and develop proposals • Analyze customer needs and requirements and compose custom and boilerplate business and technical content • Review customer scope and business, technical, legal and financial requirements • Develop plans, outlines and timetables for compelling, compliant responses • Coordinate information required to produce SOWs, proposals and supporting materials • Manage multiple projects and deliverables for Implementation and Advisory engagements • Create, collect, proofread, organize, format and review proposal documents • Review documents and revisions with the Services Sales team • Prepare for and participate in Deal Validation meetings for large SOWs • Follow up on opportunity progress and closing plans • Review, update or retire Professional Services processes, procedures, standards and tools • Maintain and expand the knowledgebase with accurate company, software and services information • Maintain platform knowledge through webinars, case studies, training and other resources • Mentor junior Professional Services team members • Communicate with and train Services Sales, Architects, Advisors, Practice Directors and other cross-functional organizations • Maintain accurate records of proposals, drafts, approvals and supporting documents

🎯 Requirements

• Ability to comprehend, communicate, and cohesively orchestrate complex business, technical and legal requirements, information and materials • Ability to build and maintain partnership with Sales and Delivery teams • Creative and keen eye for graphical and document design details • Superior writing, copy-editing, spelling, grammar, punctuation and style skills • First-class professional and interpersonal communication skills • Excellent organization and time management skills • Ability to thrive and adapt creatively and successfully to constant change in a fast-paced and team-oriented sales environment • Proven critical thinking and effective decision-making abilities • Understanding of sales lifecycle/stages and outcomes • Capable of working independently and in collaboration with remote resources to meet deadlines • Expert knowledge of office productivity, word-processing and various computer-based or online website proposal software • Proficiency in Microsoft Word, Excel and PowerPoint • 3-5 years of experience producing SOWs and proposals for high-value contracts • Consulting experience is a plus, not mandatory • Experience working with software vendors is a plus, not mandatory • Technical or university degree in business, communications, English, marketing, publishing, computer science or equivalent experience preferred

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans, including flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or Remote work persona

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