Account Executive, Enterprise Customer Sales

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ServiceTitan

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Manage the entire post-sales relationship for a designated list of Enterprise Accounts • Optimize contract renewal outcomes • Expand revenue through core platform expansions and adoption of ServiceTitan’s Pro Product modules • Become an expert on ServiceTitan’s core platform, Pro Products, and ancillary services value proposition • Build relationships and genuine partnerships with existing Strategic Accounts • Collaborate with Finance, Success, Implementation, Operations, and other business partners • Maintain and execute detailed account plans for ServiceTitan’s largest clients • Collaborate with Sales Engineers on complex requirements and integrations • Work with Pro Development Representatives to source business for strategic accounts and important clients • Track activity in Salesforce • Forecast business to Sales leadership • Report to the Manager of Enterprise Customer Sales

🎯 Requirements

• 7+ years of experience building and maintaining executive relationships, closing upsell and expansion opportunities, and negotiating complex, multi-million-dollar contract renewals with Enterprise clients • Successful B2B SaaS sales experience with a proven record of top performance and quota overachievement • Strategic sales approach that optimizes across multiple negotiating levers • Ability to balance long-term account plans with monthly, quarterly, and annual quota targets • Exceptional executive presence and ability to connect with diverse audiences and inspire action • Strong relationship-building skills • Excellent written and verbal communication skills • Ability to build rapport, take initiative, and collaborate across departments • Passion for the home services industry • Ability to travel 15%–20% regionally and nationally • Valid driver’s license and automobile insurance

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid insurance options • 90% coverage for dependents • FSA and HSA • 401k match • Telehealth options • One Medical memberships • Parental leave and support • Up to $20k in fertility services • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Equity • Variable commission plan

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