Principal Software Engineer, Platform – DevEx

🕒 August 18

🇺🇸 United States – Remote

💵 $246.5k - $395.6k / year

⏰ Full Time

🔴 Lead

🏗️ Platform Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 28%

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Build AI-native developer tooling, including agent orchestration layers, harnesses, and LLM reasoning loops • Build and shape environments, build systems, CI/CD, developer portals, guardrails and compliance, and velocity harnesses • Identify opportunities for coding-agent infrastructure expertise to help teams across R&D • Contribute to industry discussions on agent-runtime architecture • Deliver comprehensive system designs • Lead autonomous delivery of projects in partnership with R&D peers • Remove barriers across the engineering organization • Act as technical consultant on agent-runtime architecture across multiple teams • Anticipate technical problems in major platform initiatives • Identify technology needs over a 1–3 year horizon for AI-native developer tooling • Drive milestones for future platform capabilities • Establish harness code, orchestration patterns, and agent-safety guardrails as engineering standards • Mentor engineers at Staff level and below

🎯 Requirements

• 15–20+ years of software engineering experience • Recent (last 6–12 months) hands-on experience building coding-agent-runtime infrastructure • Experience with agent orchestration, harnesses, or LLM reasoning loops • Process automation or AI-assisted code review experience does not meet the required bar • Principal-level track record with technical decisions and architecture adopted by other teams and organizations • Deep experience with build systems, CI/CD, or internal developer platforms shipped and operated in production at real scale • Ability to set direction with minimal oversight • Strong environment-safety instincts, including RBAC, secrets management, and compliance gates, applied to autonomous or semi-autonomous coding agents • Prior experience where coding agents are core to daily engineering workflow • Experience representing engineering direction externally or influencing practice change across an organization

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% coverage for dependents • FSA and HSA • 401(k) match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services, including IUI and IVF • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity • Holistic suite of benefits

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