
51 - 200 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7. 5 billion in revenue annually.
🔥 0 minutes ago
🏈 Alabama, Arizona, +26 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
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51 - 200 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7. 5 billion in revenue annually.
• Retain, grow, and maximize the value of enterprise customer relationships • Serve as the strategic partner and primary business point of contact for complex, high-impact customers • Ensure customers realize strong ROI from ServiceTrade applications and services • Identify opportunities for expansion, adoption, upsell, cross-sell, and long-term growth • Lead upgrade and renewal negotiations • Conduct executive-level business reviews remotely and on-site • Develop and execute strategic account growth plans aligned with customer objectives • Build trusted relationships with C-suite and executive-level stakeholders • Coordinate across sales, delivery, engineering, marketing, and Customer Success Management • Leverage CRM tools, maintain client interaction records, and execute sales strategies • Lead opportunities from discovery through close using a Command of the Message-driven approach • Uncover customer pain, quantify business impact, define desired outcomes, engage decision-makers, forecast, negotiate, and close business • Maintain a healthy, well-managed pipeline • Identify and address or escalate risk accounts and potential issues • Travel 25+% within the geographical territory for in-person prospect and customer meetings
• 5+ years of enterprise-level account management experience • Proven track record of retaining, growing, and expanding existing client relationships • 5+ years of experience selling SaaS-based, business-critical solutions into complex/niche verticals • Mastery of solution selling and sales methodologies • Ability to learn a new industry quickly and produce large results with minimal downtime • Proven track record of success, hitting goals and President’s Clubs on multiple occasions • Direct experience selling solutions into ServiceTrade’s industry or an industry-adjacent field is highly desirable • Must reside in one of the listed states: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, or Washington • Must be authorized to work in the U.S.
• Competitive On-Target Earnings (OTE) with uncapped potential for high achievers • Periodic Sales Performance Incentive Funds (SPIFs) • Spot bonuses • Accelerators for exceeding 100%+ of quota • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions • Dental and Vision through Unum • Flexible Spending Account and Dependant Care Account • Company-paid Life insurance, STD and LTD • Voluntary Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance • 401(k) with up to 3% employer match and NO vesting period • Flexible PTO policy • 10 company holidays • Parental Leave • Paid Time Off for Volunteering • Employee Reimbursement Program for well-being, technology and/or professional development
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