Commercial Operations – Deal Desk Manager

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Shadeform

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

☁️ SaaS

🏪 Marketplace

🤝 B2B

💰 Seed on 2023-08

SaaS • Marketplace • B2B

Shadeform is a platform and GPU cloud marketplace that simplifies large-scale GPU procurement and deployments. It provides a single console to provision high-quality GPU instances across 30+ cloud providers with centralized billing and support, and supports deployments across 100+ regions. Shadeform offers on-demand instances, instantly deployable GPU clusters, and reserved commitments aimed at AI workloads (model training and inference), and helps customers reduce GPU spend by up to 90% versus major public clouds. It also operates a vetted provider network and quotes/reservation process to match customers with GPU capacity worldwide.

📋 Description

• Validate deal economics by reviewing customer pricing, provider costs, TCV, gross margin, deposits, payment schedules, contract terms, and cash-flow exposure before signature • Review customer and provider agreements together to identify mismatches in pricing, terms, payment obligations, SLAs, remedies, termination rights, liability, delivery obligations, technical specifications, and other material commitments • Conduct first-pass reviews of MSAs, SOWs, order forms, NDAs, amendments, and related agreements • Coordinate redlines and escalate substantive legal matters to counsel • Ensure required commercial, financial, legal, and operational approvals are complete before signature • Identify and obtain approval for material exceptions • Maintain complete and accurate CRM records that match final contracts and approved economics • Ensure Implementation receives complete commercial terms, technical specifications, customer requirements, provider commitments, timelines, and outstanding obligations • Drive execution across Sales, Finance, Legal, Operations, providers, and leadership • Ensure Shadeform can execute complex transactions quickly without sacrificing commercial, contractual, or operational rigor

🎯 Requirements

• 4–8+ years of experience in deal desk, commercial operations, commercial contracts, legal operations, transaction management, or a related role • Substantial hands-on commercial contract experience required • Experience reviewing complex B2B agreements, including MSAs, SOWs, order forms, and amendments • Strong understanding of payment, termination, liability, indemnification, SLAs, service credits, acceptance criteria, and contractual obligations • Strong financial and spreadsheet skills to independently validate deal economics and margin • Exceptional attention to detail and project-management skills • Strong CRM discipline and experience working across Sales, Finance, Legal, and Operations • Ability to manage multiple complex transactions simultaneously and identify when executive or legal escalation is required • Ability to challenge inconsistencies and push back when a transaction does not match what was approved • JD or other legal degree preferred, but not required • Experience with AI infrastructure, cloud computing, data centers, hardware, or other complex infrastructure transactions is a plus