Epic Systems Analyst – Health Plan Tapestry

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $42 - $61 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 0%

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Sharp HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1946

🏥 Healthcare

🧘 Wellness

Healthcare • Nursing • Wellness

Sharp HealthCare is a healthcare organization dedicated to providing high-quality medical services to patients and families. With a commitment to innovation, safety, and excellence, Sharp HealthCare offers a range of career opportunities in nursing, clinical support, administration, and various medical specialties. The organization emphasizes a collaborative work environment and is recognized for its nursing excellence, aiming to advance the science of medicine alongside compassionate patient care.

📋 Description

• Provide operational support, change management, and ongoing maintenance for IT applications. • Support assigned applications through analysis and troubleshooting. • Perform operational, application, and administration duties to support a highly available IT environment. • Provide direct support for IT applications and facilitate effective and efficient use of computing resources and client workflows. • Participate in project initiatives and planning activities. • Collaborate with other Analysts, the IS help desk, client leadership, vendors, peers, and team members. • Identify and communicate with internal and external stakeholders; develop and evaluate communication plans. • Obtain client input on projects and enhancements and proactively communicate completion dates and operational issues. • Promote customer satisfaction, identify client expectations, resolve conflicts, and propose creative solutions. • Analyze user needs, requirements, workflows, system capabilities, and root causes; recommend viable solutions. • Monitor system health using application-specific tools as needed. • Participate in project scope, charter, training plans, risk mitigation, task support, and implementation reporting. • Configure systems and execute testing plans; maintain software changes across production and test environments. • Develop test scripts and perform User Acceptance Testing. • Follow change management, downtime, disaster recovery, security, and vendor SLA procedures. • Participate in departmental training as requested.

🎯 Requirements

• 3 Years experience in a health system that include systems analysis and/or information technology activities. • Bachelor's Degree in an applicable field, such as Health Information Technology, Computer Science, Business Administration, Nursing, or Health Care Administration preferred. • Relevant experience in excess of 3 years health Services, or appropriate certifications may be substituted. • Complete all IT Proficiency Requirements within one year (if applicable). • Certified Lean Six Sigma White Belt preferred. • Certification directly related to the application being supported (if applicable) preferred. • Proficiency in the applications supported by the department, Microsoft Office Suite, MS Project, and Project Web App. • Ability to calmly and professionally respond to frequent deadlines for reports and related tasks, and prepare work and presentations on short notice. • Ability to hear and speak clearly by telephone.