Solutions Engineer – Agents & Automation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Build and deliver enterprise agent solutions using Microsoft Copilot Studio, Microsoft Foundry, and Microsoft 365 Copilot Agent Builder • Support agent governance and lifecycle management through Agent 365 • Build and deploy custom-engine agents, including model selection, orchestration, grounding, evaluation, tool and function integration, and enterprise connectivity • Guide customers through hands-on agent solution delivery, DLP policies, environment and AI readiness assessment, use-case identification, and governance • Lead agent governance implementation across Power Platform, Azure, and related services • Design and implement security and compliance controls using Microsoft Purview, Microsoft Defender, and Microsoft Entra Agent ID • Establish enterprise agent governance, ALM, connector governance, solution packaging, auditing, and lifecycle management • Translate business requirements into workflows, automations, integrations, and extensibility patterns • Implement Power Platform governance and ALM capabilities, including managed environments, DLP policies, pipelines, approval workflows, and administrator enablement • Define agent architectures aligned with customer requirements • Guide teams on agent design, governance, evaluation, observability, audit readiness, analytics, and continuous improvement • Develop reusable reference architectures, design patterns, solution templates, and implementation guides • Help customers evaluate and adopt emerging Microsoft Frontier agent capabilities • Apply FinOps practices, including credit planning, cost-benefit analysis, usage forecasting, consumption monitoring, and cost optimization • Use Visual Studio Code, GitHub Copilot, coding assistants, and the Agent 365 SDK to build and troubleshoot solutions • Perform agent evaluations and improve behavior, reliability, grounding quality, and user experience • Design grounding and retrieval architectures using enterprise data sources, Azure AI Search, Microsoft Graph, MCP Servers, Dataverse, and secure data access patterns • Implement responsible AI and safety controls, including testing, evaluation criteria, risk review, content moderation, and human oversight • Explain complex technical concepts to technical and non-technical audiences • Design and deliver presentations, workshops, and technical discussions • Coordinate workstreams, track decisions and action items, and ensure commitments are completed on time • Build relationships with customers, partners, Microsoft stakeholders, and internal delivery teams

🎯 Requirements

• Bachelor’s degree in a technical, business, or related field, or equivalent experience • Four or more years of experience delivering solutions on Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies, including hands-on experience with AI or agent-based solutions • Practical experience developing production agents in Microsoft Copilot Studio and Microsoft Foundry • Experience designing or implementing declarative and embedded agent experiences across Microsoft 365 Copilot, Copilot Studio, and Power Platform • Experience with Power Apps, Power Automate, Power Fx, and YAML • Strong understanding of agent architecture, governance, security, and lifecycle management • Ability to act as a technical advisor and SME • Working knowledge of prompt design, evaluation, monitoring, and responsible AI practices • Familiarity with design-led or human-centered approaches • Strong problem-solving and analytical skills • Excellent communication skills • Ability to travel to SHI, Partner, and Customer events • Ability to work independently while collaborating with sales, delivery, engineering, and leadership stakeholders • Commitment to continuous learning and upskilling • Strong ethical standards and adherence to data privacy, governance, compliance, and security policies • Relevant certifications may include AB-900, PL-600, AB-100, AI-103, or equivalent experience

🏖️ Benefits

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • World-class facilities and the technology you need to thrive – in our offices or yours • Medical insurance • Vision insurance • Dental insurance • 401K • Flexible spending • Ability to travel to SHI, Partner, and Customer events