Solutions Engineer – Agents & Automation

🕒 June 27

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SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

🔧 Hardware

☁️ SaaS

B2B • Hardware • SaaS

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• The Solutions Engineer – Agents & Automation is responsible for building and delivering enterprise agent solutions using Microsoft Copilot Studio, Azure AI Foundry, and Agent 365. • This role focuses on hands-on implementation of declarative and custom-engine agents, integration with enterprise systems, and establishing governed, scalable environments for agent development and lifecycle management. • This includes configuring Power Platform environments, developing declarative and custom agents, and implementing scalable, governed architectures across Power Platform and Azure. • The Solutions Engineer is responsible for translating designs into production-ready solutions, driving consistent and secure delivery, and accelerating reuse through proven patterns.

🎯 Requirements

• Bachelor’s degree in a technical, business, or related field, or equivalent experience. • Four or more years of experience delivering solutions on Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies, including hands-on experience with AI or agent-based solutions. • Practical experience developing production agents in Microsoft Copilot Studio or Microsoft Foundry, including first-party agent capabilities. • Experience designing or implementing declarative and embedded agents using the Power Platform, including Power Apps, Power Automate, Power Fx, and YAML. • Strong understanding of agent architecture, governance, security, and lifecycle management using Microsoft Entra, Purview, Defender, and related services. • Proven ability to act as a technical advisor and SME, guiding solution design and implementation decisions across project teams. • Broad interest or experience in applied AI concepts, including prompt design, evaluation, monitoring, and responsible AI practices. • Familiarity with design-led or human-centered approaches as they apply to technical solution design and workflow modeling. • Strong problem-solving and analytical skills, with the ability to translate business needs into scalable technical solutions. • Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

🏖️ Benefits

• Health, wellness, and financial benefits to offer peace of mind to you and your family. • Continuous professional growth and leadership opportunities. • World-class facilities and the technology you need to thrive – in our offices or yours.