Key Account Manager, Merchandiser

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Shinesty

11 - 50 employees

👗 Fashion

🛒 Retail

🛍️ eCommerce

💰 Series A on 2020-06

Fashion • Retail • eCommerce

Shinesty is a clothing company known for its bold and unique apparel offerings, which include an extensive range of underwear, suits, dresses, loungewear, and novelty items themed around various holidays and occasions. The company features products such as pajamas, matching couples' underwear, and themed suits for Christmas and other festive events. Their inventory includes a wide selection of men's and women's clothing, offering seasonal collections like the SleepDeep™ and Goldilocks™ loungewear. Shinesty also provides subscription options for regular delivery of new underwear designs to its customers. The company markets its products humorously, often emphasizing their 'irresponsible discounts' and unique designs that cater to a fun-loving customer base. They even offer build-a-pack options for customized collections of underwear and accessories, aiming to offer comfort and style with an edge.

📋 Description

• Own, grow, and strengthen Shinesty's most important retail partnerships • Own day-to-day and strategic relationships with assigned wholesale accounts • Build annual and seasonal account plans covering revenue, assortment, doors, departments, and promotions • Grow revenue through reorders, expanded assortments, new categories, and increased door penetration • Identify underperforming stores, products, and programs and build plans to improve them • Turn strong sell-through into expansion recommendations for buyers and senior merchants • Secure pre-books from key accounts in advance of production • Build relationships with buyers, merchants, planners, and allocators • Develop understanding of each retailer's customer, assortment strategy, calendar, and decision-making • Lead recurring business reviews, line reviews, and sell-through conversations • Present performance and opportunities to help buyers advocate for Shinesty internally • Use account-, SKU-, and door-level data to recommend products, quantities, pricing, and promotions • Partner with design, product, and merchandising on retailer-specific assortments and represent wholesale in internal planning • Analyze sales, margin, inventory, turns, weeks of supply, and units per door per week • Identify assortment gaps that could unlock wholesale growth • Monitor sell-through, inventory, and order patterns to identify replenishment needs • Build replenishment forecasts and reorder recommendations with planning and supply chain • Track fill rates, in-stocks, and lead times and flag delivery risks • Maintain accurate forecasts by retailer, category, and season; keep account plans, pipelines, and next actions current in the CRM • Participate in important pitches and expansion opportunities as part of a coordinated two-person team

🎯 Requirements

• 5–10 years in retail merchandising, buying, or wholesale account management • Comfort selling to retail buyers and asking for what you want • Experience owning a category, a major retailer relationship, or a meaningful portion of a retail business • Strong retail math: sales, margin, inventory, turns, weeks of supply, markdowns, and units per door per week • Proven ability to turn analysis into clear commercial recommendations and present them to buyers or senior retail stakeholders • Excellent communication, relationship-building, and negotiation skills; able to influence without formal authority • High ownership, urgency, and follow-through; comfortable in an entrepreneurial company without big-company support structure • Willingness to travel for retailer meetings, line reviews, store visits, and trade shows • Buyer, merchant, or merchandise manager training in a respected retail development program is especially relevant • Category experience in men's apparel, underwear, socks, accessories, outdoor, gifting, or seasonal is a plus • Familiarity with retailers such as Tractor Supply, Scheels, Boot Barn, Murdoch's, Dick’s, Bass Pro, or similar retailers is a plus • Ability to represent a bold, irreverent consumer brand

🏖️ Benefits

• Work from home (please note travel is expected, extensively at some points) • 2027 On Target Earnings: $100k-$140k (please note this is a mix of base and sales-based bonus/commission) • Laptop + whatever other equipment you need • Access to any AI platform that will make you better at your job • Medical, dental, vision insurance • Dog-friendly office • Flexible PTO, no need to accrue time take as much as you’d like • Flexible working hours, get your work done and generate results • Discounted and free products • Work every day with an incredibly smart, fun, and creative team

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