Software Engineer – Digital, Chat Platform

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🔥 1 minute ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sigma Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

⚡ Energy

☁️ SaaS

💰 $11M Venture Round - Tribold on 2009-01

Telecommunications • Energy • SaaS

Sigma Systems is a software company that provides cloud-native, API-driven BSS/OSS, product catalog, CPQ and order orchestration solutions for communications service providers and energy/utilities companies. It offers modular, TMF-compliant components and managed services — including AI-enabled automation and data-driven tools — to help operators modernize billing, monetization, and customer fulfillment processes with a SaaS and cloud-focused delivery model.

📋 Description

• Design, develop, test, and maintain robust, scalable applications for the enterprise Chat Platform • Write clean, efficient, maintainable TypeScript, Node.js, and Python code • Participate in code reviews and apply software engineering best practices • Design, develop, and maintain real-time chat and communication features using WebSockets • Develop, integrate, and support SDKs for web, iOS, and Android platforms • Build, maintain, and support integrations across enterprise communication channels and backend services • Use Dialogflow CX, GECX, and AI technologies to develop intelligent conversational experiences • Diagnose, troubleshoot, and resolve complex technical issues across backend services, real-time communication layers, and client-side SDKs • Participate in the full software development lifecycle from technical design through deployment • Evaluate technical solutions and system integrations from an enterprise-wide architectural perspective • Participate in Agile/Scrum ceremonies, including sprint planning and task estimation • Manage development tasks using Jira, digital.ai Agility, or RTC • Communicate technical issues, risks, and blockers to the Scrum Master and relevant team members • Follow source control, unit testing, build process, and production operations practices • Collaborate with engineers, technical teams, and stakeholders to deliver reliable software solutions • Provide technical guidance and mentorship to junior team members as needed

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a closely related discipline • 3+ years of professional software development experience • Experience with algorithm design, data structures, and design patterns • Strong proficiency in TypeScript, Node.js, and Python • Hands-on experience with Google Cloud Platform (GCP) • Experience implementing, integrating, and maintaining Dialogflow CX, GECX, or conversational AI solutions • Experience integrating, supporting, or consuming SDKs for web, iOS, and Android applications • Experience with REST APIs, HTTPS, JSON, and system integrations • Experience developing or supporting real-time communication features using WebSockets • Experience with NoSQL and/or SQL databases • Ability to independently troubleshoot complex technical issues across full-stack applications • Experience supporting production-grade, scalable, consumer-facing applications • Understanding of software engineering practices throughout the full SDLC • Experience with coding standards, unit testing, code reviews, source control, build processes, and production support • Experience working in Agile/Scrum development environments • Strong problem-solving, collaboration, and communication skills • Must be a U.S. Citizen • Must complete the Glider Assessment Test

🏖️ Benefits

• Fully remote work arrangement • Monday–Friday, standard business hours schedule • Contract engagement • Opportunity to work on enterprise chat platform, real-time communications, omnichannel messaging, and conversational AI technologies • Technical guidance and mentorship opportunities

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