Software Engineer – Smile CDR Administrator, Platform Engineer

Job not on LinkedIn

🔥 3 minutes ago

🔔 Pennsylvania – Remote

infoinfo

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

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Logo of Sigma Systems

Sigma Systems

201 - 500 employees

📡 Telecommunications

⚡ Energy

☁️ SaaS

💰 $11M Venture Round - Tribold on 2009-01

Telecommunications • Energy • SaaS

Sigma Systems is a software company that provides cloud-native, API-driven BSS/OSS, product catalog, CPQ and order orchestration solutions for communications service providers and energy/utilities companies. It offers modular, TMF-compliant components and managed services — including AI-enabled automation and data-driven tools — to help operators modernize billing, monetization, and customer fulfillment processes with a SaaS and cloud-focused delivery model.

📋 Description

• Administer and configure Smile CDR environments across Development, Test, and Production • Manage Smile CDR modules, partitions, repositories, channels, security settings, and API configurations • Support FHIR R4 repositories and SMART on FHIR implementations • Monitor platform health, performance, availability, capacity, and system reliability • Troubleshoot platform configuration, data ingestion, operational, API integration, authentication, and data exchange issues • Support platform upgrades, maintenance, and production incident resolution • Configure, maintain, and support RESTful APIs and healthcare integration endpoints • Support HL7 FHIR-based healthcare data exchange and interoperability implementations • Support CMS and ONC interoperability requirements, including Patient Access, Provider Access, Prior Authorization, and Payer-to-Payer programs • Support BCBSA interoperability initiatives • Implement and maintain access controls, audit logging, security policies, and compliance procedures • Perform troubleshooting and root cause analysis for production incidents • Use SQL and database knowledge to investigate data and integration issues • Work with Linux environments and scripting tools • Develop operational runbooks, deployment procedures, support documentation, and platform standards • Coordinate with vendor support teams while maintaining internal platform ownership • Collaborate with architecture, engineering, infrastructure, security, and business teams • Support platform design, implementation planning, operational improvements, change management, release management, production support, DevOps, and CI/CD practices

🎯 Requirements

• 3+ years of experience administering or supporting Smile CDR • Strong knowledge of Smile CDR architecture, configuration, modules, repositories, partitions, and platform operations • Experience managing and supporting production healthcare interoperability platforms • Ability to troubleshoot Smile CDR configuration, performance, and integration issues • 5+ years of healthcare interoperability experience • Strong understanding of HL7 FHIR R4 standards and healthcare data exchange • Hands-on experience with REST APIs and API integrations • Knowledge of SMART on FHIR and OAuth 2.0 authentication and authorization • Experience working with JSON and XML data formats • Understanding of healthcare interoperability workflows and integration requirements • Strong SQL and database fundamentals • Experience with Linux environments and scripting • Experience troubleshooting API integrations, platform performance, and production issues • Understanding of platform security, access management, audit logging, and operational monitoring • Ability to investigate incidents, perform root cause analysis, and implement corrective actions • Strong analytical and troubleshooting abilities • Effective communication and collaboration skills • Ability to work independently in a remote contract environment • Ability to document technical procedures and operational standards • U.S. citizenship is mandatory • Candidates must complete the required Glider assessment test

🏖️ Benefits

• 100% remote work • Opportunity to contribute to enterprise healthcare interoperability initiatives • Collaborate with experienced engineering, architecture, and healthcare IT teams • Gain experience supporting critical healthcare data exchange and regulatory programs

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