Mobility Solutions Consultant – Lump Sum

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Logo of Sirva

Sirva

1001 - 5000 employees

📦 Logistics

🤝 B2B

🏠 Real Estate

Logistics • B2B • Real Estate

Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.

📋 Description

• Actively sell Sirva’s suite of services and products to customers receiving Lump Sums or Limited Benefit packages • Manage end-to-end relocation cases for employees receiving Lump Sum and Limited Benefit mobility assistance • Provide consultative support regarding mobility benefits, relocation planning, and program utilization • Guide customers through relocation-related decisions while ensuring policy compliance • Coordinate mobility services and resources with internal stakeholders and external suppliers • Monitor case progress, identify potential issues, and implement timely resolutions • Handle customer and supplier communications through phone, email, and other communication channels • Maintain detailed records, reporting metrics, and case notes within company systems • Collaborate cross-functionally to ensure successful service delivery and operational goals • Support team initiatives, training activities, and continuous improvement projects

🎯 Requirements

• Demonstrated ability to manage multiple priorities and customer cases in a fast-paced environment • Strong verbal and written communication skills • Experience working directly with customers to understand needs and provide tailored solutions • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Proficiency with CRM or case management systems • Strong organizational skills with attention to detail and accuracy • Ability to work independently while collaborating effectively across teams • High School Degree or higher

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • FSA/HSA • Employer HSA Match • Life & Disability Insurance • Paid Time Off • Volunteer Time Off • ID Theft Protection Plan

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