Solutions Engineer – National Security, Dock Subject Matter Expert

Job not on LinkedIn

🔥 17 minutes ago

🇺🇸 United States – Remote

💵 $150k - $225k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Logo of Skydio

Skydio

501 - 1000 employees

Founded 2014

🎖️ Defense

🏭 Manufacturing

📦 Logistics

💰 $170M Series E - Skydio on 2024-11

Defense • Manufacturing • Logistics

Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.

📋 Description

• Partner with Sales and Customer Success to win technical validation and define deployment success criteria • Serve as the Dock subject matter expert for autonomous systems operating in cloud and on-premise environments • Lead demonstrations, proofs of concept, and field trials • Perform hands-on dock installation, configuration, operation, and troubleshooting • Ensure systems are installed, tested, and delivering value as agreed • Design, deploy, and troubleshoot compliant cloud, on-premise, WiFi, cellular, and IP networking architectures • Build scalable deployment processes for dock installations on secure government networks • Work through accreditation and compliance requirements, including ATO processes, cloud impact levels, secure data handling, NDAA compliance, and Blue UAS Cleared List status • Act as the customer's technical representative internally • Coordinate with Product, Engineering, and Sales to resolve issues • Quantify product feedback into prioritized, defensible requirements • Support customer onboarding, training, and early operational use • Support executive briefings and customer reviews as required

🎯 Requirements

• 3+ years supporting cloud-connected or on-premise hardware and software systems • Strong hands-on experience with WiFi, cellular, and IP networking, including troubleshooting connectivity issues • Familiarity with compliant cloud environments, on-premise deployments, and secure data handling • Experience installing, configuring, testing, and maintaining hardware systems in customer environments • Familiarity with Linux-based systems and mechanical or robotic platforms • Familiarity with government acquisition processes and delivery of complex technical systems under contract • Proven ability to implement new technology and coordinate with technical teams to deliver on customer schedules • Strong written and verbal communication, with comfort presenting to customers and internal stakeholders • Comfortable working outdoors, at height, and performing physical tasks including climbing ladders • Active FAA Part 107 Certificate • Ability to travel 50 to 75% of the time • Ability to lift up to 60 lbs unaided • Active Secret or Top Secret security clearance, or the ability to obtain one • U.S. Citizenship required • Eligible to work in the United States • No employment-based visa or permanent residency sponsorship is offered • Basic scripting or software integration experience (nice to have) • Working knowledge of REST APIs and customer integrations (nice to have) • Experience with commercial or government autonomous aircraft systems (nice to have) • Cloud or infrastructure certifications, or a degree in computer science, engineering, or a related technical field (nice to have) • Experience bridging operators and engineers (nice to have)

🏖️ Benefits

• Equity in the form of stock options • Comprehensive benefits package • Relocation assistance may be provided for eligible roles • Group health insurance plans • Paid vacation time • Sick leave • Holiday pay • 401K savings plan

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