HR Consultant, Employee Relations – Workplace Investigations

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🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $78k - $92k / year

⏰ Full Time

🟢 Junior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Skillcloud HCM Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

👥 HR Tech

💼 Consulting

🎯 Recruiter

HR Tech • Consulting • Recruitment

Skillcloud HCM Solutions is an HR managed-services provider founded in 2015 that helps companies source, manage, and develop their workforce. The firm offers a range of services including managed payroll, managed HR, PEO/ASO solutions, benefits administration, HCM technology services (system evaluation, implementation, optimization and training), and talent-acquisition services (professional search, RPO, ATS implementation). Skillcloud serves growing companies, HCM technology providers, venture capital/private equity-backed firms, franchise organizations, and advisors such as brokers and CPAs.

📋 Description

• Serve as a strategic HR consultant and primary contact for assigned client accounts, delivering proactive, solutions-oriented guidance aligned with each client’s business objectives. • Plan and conduct thorough, impartial workplace investigations into complaints including harassment, discrimination, retaliation, and policy violations, in compliance with applicable laws and client policies. • Conduct effective investigative interviews of complainants, respondents, and witnesses, and accurately document testimony. • Analyze documentary and testimonial evidence, make well-reasoned credibility assessments where accounts conflict, and reach findings of fact supported by the record. • Prepare clear, accurate, and defensible written investigation reports that withstand scrutiny by legal counsel, agencies, or courts. • Present and discuss investigation findings with client stakeholders, including in-house and outside legal counsel when required, clearly explaining the evidentiary basis for conclusions and responding to questions with confidence and composure. • Serve as the primary point of contact for assigned clients on employee relations matters, including workplace conflict, complaints, performance concerns, disciplinary actions, and terminations. • Advise client managers and leaders through sensitive employee situations in a manner that is fair, consistent, legally sound, and aligned with each client’s culture. • Guide clients through corrective action and performance improvement processes, including drafting and reviewing related documentation. • Identify patterns in employee relations matters that may signal broader organizational issues, and recommend improvements that strengthen engagement and retention. • Support ad hoc HR consulting projects, including compliance advising, HR audits, and handbook and policy work.

🎯 Requirements

• 1 to 3 years of experience in employee relations, workplace investigations, or a similar HR consulting role. • Bachelor's degree in Human Resources, Business Management, or a related field, or an equivalent combination of education and experience. • PHR or SHRM-CP certification required, or the ability to obtain it within six months of employment. • AWI-CH, licensed private investigator, or other investigations-related credentials a plus. • Demonstrated experience conducting workplace investigations and producing written investigation reports strongly preferred. • Sufficient working conditions, including high-speed internet and an environment where confidential phone calls and virtual meetings can occur without interruption. • Strong expertise in HCM platforms, HRIS systems and advanced technology with proficiency with Microsoft Office and other productivity tools. • Effective and responsible use of AI-enabled tools to enhance the quality and efficiency of your work, consistent with company policies, with full accountability for the accuracy and integrity of every deliverable. • Demonstrated ability to work independently with minimal supervision, as well as collaboratively within a team environment. • A thorough understanding of employment laws, regulations, and investigation best practices. • Strong investigative writing skills: accurate to the record, free of unverified attributions, with analysis that is complete, logical, and defensible. • Sound judgment in weighing evidence and assessing credibility in ambiguous or contested situations. • Comfort and adaptability engaging with client legal teams, executives, and other senior stakeholders, including defending well-supported findings under thoughtful questioning. • Composure, empathy, and professionalism in emotionally charged circumstances, with appropriate boundaries and consistent neutrality. • Strong client management skills and a friendly, professional, resolution-oriented communication style. • The ability to organize and prioritize multiple active matters in a fast-paced environment with shifting priorities. • Absolute discretion with confidential and sensitive information.

🏖️ Benefits

• Executive leadership exposure, succession opportunities, strategic project ownership, and the opportunity to work with small, mid-size and large fortune 500 clients. • Access to a supportive team and professional resources. • Comprehensive medical, dental, and vision coverage with Employer-sponsored life insurance. • 401(k) retirement savings plan with Company match. • Flexible paid time off with a responsible-use approach that supports work-life balance. • Ongoing professional development and growth opportunities including paid SHRM membership and continuing education allowances. • Full time flexible hours within a remote work environment supporting clients nationwide. • Robust reward and recognition program. • Incentive-based compensation rewards.

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