Clinical Experience Manager

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SmarterDx

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

⚖️ Legal

💰 $6M Seed Round on 2022-04

Healthcare • Consulting • Legal

SmarterDx is a company that specializes in clinical AI, offering solutions to improve hospitals' revenue integrity and quality metrics. By analyzing 100% of patient charts, SmarterDx's proprietary AI algorithms identify differential diagnoses that may otherwise be missed, providing a significant boost to revenue opportunities for hospitals. Their services enhance clinical documentation integrity (CDI) by flagging clinical evidence with missing diagnoses or diagnoses lacking associated evidence, thereby ensuring compliance and streamlined workflows. SmarterDx prides itself on delivering immediate results and high customer satisfaction, thanks to its AI-driven insights which save time for CDI teams performing repetitive tasks.

📋 Description

• Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care. • Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs. • Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists, ensuring they can accurately review AI-driven query recommendations and maintain compliance standards. • Communicate directly with client CDI leaders to establish trust, address concerns, and demonstrate advanced knowledge of inpatient clinical documentation best practices. • Demonstrate and explain Revenue Cycle Management technology solutions to prospective healthcare clients. • Serve as a trusted advisor to users, helping them understand and maximize the benefits of the platform.

🎯 Requirements

• MD, RN, or another relevant clinical credential. • Understanding of patient care and the nuances of clinical documentation improvement (CDI). • Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements. • Proven ability to engage with prospects and clients, translating clinical concepts into business impact. • Ability to distill complex CDI topics into clear, compelling messaging for clinical and non-clinical audiences. • Excitement about AI’s role in transforming CDI and revenue cycle management. • CDI experience, hospital CDI, HIM, and/or RCM program experience of 5+ years is listed as a nice-to-have, not a requirement. • Strong analytical skills and ability to interpret healthcare data and trends is listed as a nice-to-have, not a requirement.

🏖️ Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. • Remote-First Team – Work from anywhere in the U.S. • Unlimited PTO & 10 Holidays – So you can relax and recharge. • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.